Review of recent stay @ Best Western Plus Portland
This hotel is in the process of some remodeling of the main areas.
I do not know if this will extend to the rooms, which are in dire need of being remodeled and repaired.
That being said I have to commend the staff for their efforts in making this a good stay. They were friendly and the cleaning staff was excellent.
This is a hotel that is in need of being remodeled completely.
Our room, although clean, had several issues which need to be addressed. The shower/bath combo walls were damaged, visible cracks/break in the wall. There was no shower mat so footing was an issue.
The breakfast was good and provided the basics that should fit most traveler's nutrition requirements.
If you can get a room here at a reasonable price, it's an ok place to stay, however if you find this place at the same prices as the neighboring hotels, then I would not recommend this place due to those issues I mentioned.
Booked for 4 days. Second and third days, asked for service. Second day received none, had to ask front desk for clean bath towels. Third day we were just left clean bath mat and two hand towels.No clean bath towels or washcloths. Had to leave early on 4th day so didnt bother complaining. The room cleanliness left a lot to be desired. Its obvious they only sweep the high traffic areas and everything falls by the wayside. The tub didnot drain properly, which is gross. We had to turn shower off intermittenly to give it time to drain. Will never stay here again.
The expectation of the property was not upheld when we arrived. No where did it list that the hotel was undergoing renovations and remodeling so when we arrived the entire hotel was under construction, the entrance was stripped to bare minimum, the lobby was sheet rock paper, the breakfast was paper plates and basic items from local groceries not even water was provided. The door numbers were written on the walls with marker.
The facility is undergoing a renovation so things were understandably in flux. All things considered the staff did a good job making the best of the situation. The desk attendant in the afternoon when we checked in was very helpful and pleasant. The one this morning, not so much.
Tacky due to hotel being remodeled and unfinished. Room #âs are just written on the wall. The room was ok but the shower/tub was very slippery with no mat in the tub even though it had handicap grab bars. The telephone would not contact lobby. The back door was not unlocked during the day and the card reader did not work. Breakfast was minimal. It was the least expensive option though butâŠ.
Was not disclosed that the property is undergoing a remodel at the time of booking. Did not present well. Accommodation was fair. Sink water had a lot of black residue upon opening and had to let the water flow for a while before it cleared.
The property was newly renovated, and the accommodations were very nice and a wonderful surprise! The staff was kind and helpful, and I would be happy to stay there again!
Horrible all around. Water pressure in the shower was non existent, plumbing in the toilet and sink was backed up. When we told the person working he tried to convince us that everything was fine before finally putting us in a new room. I will never stay here again.