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4,5 sur 5
Merveilleux !
Afficher les 8 avis ebookers

"Check in easy, room clean and food is good. Can’t complain. " Plus

Par un voyageur vérifié, le Wed 26 Aug 2020

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Chambre Standard, 1 lit double, non-fumeurs

Nombre de lits 1 lit double Occupation maximale 2 max.
69 €* par nuit/chambre 19 mai - 20 mai

Chambre Exécutive, 1 lit double, non-fumeurs

Nombre de lits 1 lit double Occupation maximale 2 max.

Chambre Standard, 1 lit double, non-fumeurs (Canopy Bed)

Nombre de lits 1 lit double Occupation maximale 2 max.

Chambre Standard, 1 lit une place, non-fumeurs

Nombre de lits 1 lit 1 place Occupation maximale 1 max.

Chambre Exécutive, 2 lits une place, non-fumeurs

Nombre de lits 2 lits 1 place Occupation maximale 2 max.

Chambre Supérieure, 2 lits une place, non-fumeurs

Nombre de lits 2 lits 1 place Occupation maximale 2 max.

Note de Best Western The Rose & Crown Hotel basée sur 8 avis vérifiés

Résumé de l’avis
4,5 sur 5 4.5 sur 5.0
Propreté de la chambre 4.5 sur 5.0
Services et personnel 4.5 sur 5.0
Confort de la chambre 4.5 sur 5.0
État de l’hôtel 4.5 sur 5.0

Avis voyageurs sur l’hébergement Best Western The Rose & Crown Hotel

Tout le monde (5) Couples (1)
4 sur 5
Check in easy, room clean and food is good. Can’t complain.

Publié par de Kent, le 26 août 2020

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Commentaire laissé par : la direction de l’hôtel

30 août 2020 par LG

Hi Fae, Love you review, straight to the point ! Best regards

5 sur 5

Publié par le 19 août 2019

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19 août 2019 par LG

Wow perfect score thanks anon

4 sur 5

Publié par le 23 juin 2019

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Commentaire laissé par : la direction de l’hôtel

23 juin 2019 par LG

Thank you for posting you review. Best regards

5 sur 5
For an old building the place was beautifully kept and the new annex building was also clean and stunning

Publié par le 7 mai 2019

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Commentaire laissé par : la direction de l’hôtel

7 mai 2019 par LG

Thank you for posting your review, We do love this old building. Hope to see you again soon. Best regards

5 sur 5

Publié par le 21 avr. 2019

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21 avr. 2019 par LG

Thank you Anon for a perfect score. Hope to see you again soon. Best regards

5 sur 5

An Olde world experience

Pros: Good car park . Warm an freindly. All staff very pleasant and helpfull.
Cons: On booking breakfast included.. At booking in, it was stated that in was not. The breakfast steward said it was. On booking out was asked to pay,
We only stayed for one night to enable us to attended an early morning funeral.

Publié par de Sussex, le 9 déc. 2017

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Commentaire laissé par : la direction de l’hôtel

11 déc. 2017 par Lisa

I thank you for your review and am glad you enjoyed your stay. Apologies for the confusion over breakfast. Hope to see you again soon. Best regards

4 sur 5

Good base

Pros: Ideal location for us
Cons: Customer service and staff levels
Location: Not a pretty location but a pretty hotel
Overall our stay was good and served its purpose as we were using it as a base for a night out. The hotel was busy due to a big party and the staff were stretched. The phone did not work in the room and when we were trying to get room service by using our own phone, the answer phone kept kicking in. When we did get an answer we were transferred to the kitchen who promptly cut us off. The receptionist should have taken our order. When we mentionened the fact that the phone was not working in our room we were told that most people do not use them these days. .. As two women staying at the hotel, the extra comfort of knowing you have means of contacting reception is important. The room was also very very warm and we were unable to set the temperate. Our room service trays with food still on them were on the floor still when we checked out from our meal the night before. Despite telling the recptionist at 7.45pm. Overall it was an ok stay not terrible but it’s a shame that the customer service wasn’t great. Great as a base for a night out but not sure I would stay for any other reason.

Publié par de Essex, le 4 déc. 2017

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11 déc. 2017 par Lisa

Thank you for posting a review and I am pleased in general you enjoyed your stay. The F&B team were a member of staff down and receptionist was helping out, but I can only apologise about not getting an answer on the telephone - this is not our usual standard. I hope to have the opportunity of showing you the true Rose & Crown hospitality. Best regards

4 sur 5

Good hotel for short stay in Colchester.

Pros: See the above comments ! (Excellent shower in the bathroom !)
Cons: Like many hotels, the lighting in the bedroom could be better; difficult to read while sitting on the bed,
Location: Fairly central, pleasant park and river nearby.
I now always stay in the Rose & Crown during my visits to Colchester for croquet tournaments. Lovely old building, good bedrooms, efficient staff, easy parking.

Publié par de London, le 11 juil. 2017

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Commentaire laissé par : la direction de l’hôtel

15 juil. 2017 par Lisa

Hi Tony and thank you for your continued custom and I look forward to your next visit. Maybe try a superior room, they have a bedside light on a flexible holder so you can move it to the right position. See you soon.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.