6/10 Satisfaisant
Jayden
20 août 2025
Les points faibles : Personnel et service
A below standard hotel with a fancy appearance
my boyfriend and I took the trip down to Heythrop park, we were met with a late checking of an hour and a half as the room hadn't been cleaned yet, the room was small with very limited space with a significant lack of amenities such as soap or robes (we had to request these from reception). breakfast was very standard, nothing special which we feel didn't match the price point of the hotel. the second breakfast we had was a less enjoyable as the server couldn't be bothered to get us coffee. we partook in rifle shooting and archery which we both enjoyed, the host were personable and entertaining. my partner had a facial and back massage from the spa, the services were very enjoyable and relaxing with a good clean atmosphere. I used the pool during this time however it was disappointingly shallow making it difficult to swim however the changing rooms were secure, clean and easy to use. we had 2 dinners, one on the brassiere 32 which felt very sophisticated however the service was slow, portion sizes were small but manageable if you have a small appetite. the second restaurant was the market place, this was incredibly disappointing given the price with slow but frantic service, waiting almost 30 minutes for a jug of water which presented as a large cup of water to share between 4 people. it was a buffet service with a very limited spread of food and the bread offered was frozen in the middle. we opted to have dessert in our room instead of continuing the dining experience.
Jayden
Séjour de 2 nuits en août 2025
