If I could give this ZERO STARS, I would. Everything was broken, black mold everywhere, the pool was green and something was growing in it. The doors wouldnât shut completely. Itâs smelled awful and the air conditioner wasnât hooked up and was laying on the floor.
It was in a BAD area. It was a stay bc our booked room, at another hotel, was given away. We heard police/rescue sirens ALL night. There were homeless people sleeping under the stairs,outside. There were people and kids running up and down the hall past 12am. I seen a couple bugs in the room.
The room and FRONT of hotel itself looked, on surface, much more cleaner than the Days Inn we stayed at in Virginia. The front desk employees were nice. They have to be aware of the sketchy people on the hotel property. Not worth the $100+ per night. Also be prepared to pay $100 deposit (cash is best).
Service was extremely poor. Check-in was slow and when we went to go to breakfast we were told there was none. Our booking said breakfast was included and there was a sign inside with breakfast times. There was no explanation of why this was not to be provided. The member of staff seemed agitated that we had asked/were expecting breakfast to be provided.
The room itself was a good size and cleaned to a moderate standard. The bathroom was functional, although the toilet flush buttons were slightly challenging to access because there was limited space between worktop of a toilet flush. One key thing to note is that the walls are very thin so you can hear activity in neighbouring rooms. This was very disruptive during our stay.
The area itself is also not very welcoming - people hanging around the parking lot and close to the accommodation.
The location might seem suitable for travel to/from Charlotte but given the negatives (noisy, poor service etc.) I would not recommend staying here.
I enjoyed the hotel and the room and they help with my disabilities the room really acomadate my disabilities the room made things easier thank you guy's alot
This property is a need of a major remodel and is one of the worst that Iâve ever visited. In my room, the baseboards were missing, there were signs of extensive wear and tear and there was signs of mold around the area where the room air-conditioning and heating unit is located. The floors had paint splotches and other dark spots of unknown origin. The furniture had many chips and scratch marks. The website pictures are misleading, and in no way, reflect the current condition of the property. Also, they do not serve the free breakfast as advertised in the listing.The person who checked me in was courteous.
Les points forts : Personnel et service et confort de la chambre
Itâs okay.
Well, there was an odor, not awful. But a smell nonetheless. Then my wife slipped on the floor and busted her eye, now it looks like I beat her. Lol. The floor is slick on the bathroom, so yâall be careful. Not a bad place, but not a place Iâd bring my kid.
The hotel was in average condition but I'm aggraated at the fact the websitecshowed free breakfast and when we arrived,there was no breakfast. The pool was closed too. The room was decent and comfortable but there were hairs in the bathroom in the sink and tub, with hardly any toilet paper. When we went to the front desk for toilet paper, he said we had to wait for housekeeping to come around.
I was charged twice for my stay. Once on my debit card through hotels.com and then again at the hotel. The hotel claimed I had not paid, yet the money was taken out of my accoun+.
Well, upon arriving to our room we were greeted by a domestic altercation. The arguing in the hallway continued on for at least another hour. The room was pretty gross with candy wrappers stuck on the wall, roaches, and just general grime built up on the bathroom floors, the walls, etcâŠ. It definitely was âyou get what you pay forâ but I think perhaps $100 was still a bit overpriced.
Beds were very uncomfortable.
A dog started barking at 2:00am and didnât stop until after 3:00am.
Neighbors started having cc a yelling match at 3:30 and didnât stop.
It is fine. About what you would expect for the price. I have stayed at worse places for more money. It was available on very short notice, and cheap, so no complaints there.
Loud music and smoking (not cigarettes, the other kind) going on outside my window. It stopped at midnight.