2/10 Horrible
William
Voyage en famille avec de jeunes enfants
11 avr. 2025
Les points forts : Personnel et service
Les points faibles : PropretĂ©, Ă©quipements, infrastructures et conditions de lâhĂ©bergement
I booked our hotel rooms at least a week before we were going to be staying. Upon checking in, we were informed that we had to pay a $100.00 deposit for each room in case we smoked, none of our party smokes, but we were not told this over the phone during booking.
Also, There were several men out on the balconies. They were drinking yelling, playing music and being very loud.
We asked the receptionist if we could change rooms to a different area of the hotel. And she gladly changed our room, however, We had an issue getting the door open.
So we asked for a different room and she again, accommodated us. She was then informed that we had another party coming and would like for our rooms to kind of be close together. She assured me that our rooms will be close together.
When our other party got there, they were put on the other side of the hotel opposite of our room, even though there was a single bed room available right beside of us.
I paid for a room with two double beds and a room with a single bed. We ended up with 2 double bed rooms.
The Linens on the beds were stained and just dirty looking, neither room had toilet paper, so
we ran over to the local Go Mart gas station and purchased toilet paper for the rooms, there was what looked like dried vomit on one t
I will say the staff on duty was very sweet and I have no complaints against her, however I was very dissatisfied with the state of the property and rooms, and will not stay at this property again.
William
Séjour de 1 nuit en avril 2025