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Castle View Hotel

Hébergement 4.0 étoiles

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Galerie photos de l’hĂ©bergement Castle View Hotel

Extérieur
Salle de bain
Chambre Double Standard | Wi-Fi gratuit
Extérieur
Wi-Fi gratuit

Avis voyageurs

8,0 sur 10
TrĂšs bien

Équipements populaires

  • Petit dĂ©jeuner inclus
  • Animaux de compagnie acceptĂ©s
  • Wi-Fi gratuit

DĂ©couvrir la zone

Afficher la carte
16 Bridge St, Chepstow, Wales, NP16 5EZ
  • Place, ChĂąteau de Chepstow
    â€Ș2 min Ă  pied‬
  • Place, Hippodrome de Chepstow
    â€Ș4 min en voiture‬
  • Place, Abbaye de Tintern
    â€Ș11 min en voiture‬
  • Airport, Bristol (BRS-AĂ©roport international de Bristol)
    â€Ș39 min en voiture‬

Options de chambre

Afficher toutes les photos pour ce type de chambre : Chambre Standard Double ou avec lits jumeaux

Chambre Standard Double ou avec lits jumeaux | Wi-Fi gratuit

Chambre Standard Double ou avec lits jumeaux

7,2 sur 10
Bien
(5 avis)
  • 2 personnes
  • 1 lit double et 1 lit 1 place

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À propos de cet hĂ©bergement

Castle View Hotel

Bed & breakfast avec le petit déjeuner gratuit, non loin de Vallée de Wye
Ce bed and breakfast vous fait bénéficier d'un jardin, du petit déjeuner gratuit et du Wi-Fi gratuit dans les parties communes. Le service d'entretien est effectué une fois par séjour.
Castle View Hotel dispose de 11 chambres. Ce bed and breakfast de Chepstow offre l'accĂšs gratuit Ă  Internet sans fil (vitesse : 100 Mbit/s ou plus (pour 1 Ă  2 pers. ou jusqu’à 6 appareils))Un service de mĂ©nage est fourni une fois par sĂ©jour.
Nos clients nous disent avoir été agréablement surpris par le petit déjeuner gratuit de Castle View Hotel. Lors de votre séjour, vous ne serez qu'à quelques minutes de marche de Musée de Chepstow. Dans cet hébergement, vous profiterez de prestations de choix comme l'accÚs Wi-Fi à Internet gratuit.
  • Petit dĂ©jeuner anglais gratuit servi tous les jours
  • Wi-Fi gratuit (vitesse : 100 Mbit/s ou plus (pour 1 Ă  2 pers. ou jusqu’à 6 appareils))
  • l'emplacement et la propretĂ© des chambres plaisent beaucoup aux clients
  • À deux pas de MusĂ©e de Chepstow et de River Wye
  • Les chiens et les chats sont admis gratuitement
Un petit déjeuner est proposé gratuitement chaque matin. Le Wi-Fi est disponible gratuitement dans les espaces communs.
Les clients profiteront d'un petit déjeuner anglais gratuit en semaine de 07 h 00 à 09 h 00, et le week-end de 08 h 00 à 10 h 00.

Services et Ă©quipements

Internet

  • Disponible dans toutes les chambres : Wi-Fi gratuit
  • DĂ©bit du Wi-Fi dans les chambres : 100 Mbit/s ou plus (pour 1 Ă  2 pers. ou jusqu’à 6 appareils)
  • Disponible dans certaines parties communes : Wi-Fi gratuit

Parking et transports

  • Pas de parking sur place

Nourriture et boissons

  • Petit-dĂ©jeuner anglais gratuit disponible de 07 h 00 Ă  09 h 00 la semaine et de 08 h 00 Ă  10 h 00 le week-end

Commodités

  • Guides touristiques

Services aux voyageurs

  • Service de mĂ©nage (une fois par sĂ©jour)

Extérieur

  • Jardin
  • Mobilier d’extĂ©rieur

Accessibilité

  • Si vous avez une demande spĂ©ciale concernant l’accessibilitĂ©, veuillez contacter l’hĂ©bergement aux coordonnĂ©es figurant sur votre confirmation de rĂ©servation.
  • Chemin d’accĂšs Ă  l’entrĂ©e bien Ă©clairĂ©
  • Étages supĂ©rieurs accessibles uniquement par des escaliers
  • Rampes dans les escaliers

Équipements de la chambre

Nourriture et boissons

  • Guides des restaurants

Conditions

Arrivée

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : minuit.
Âge minimum pour l'enregistrement : 21 ans

DĂ©part

Départ avant 11 h 00

Informations concernant l’arrivĂ©e

Cet hébergement ne dispose d'aucune réception
Si vous prĂ©voyez d’arriver en dehors des horaires normaux d’arrivĂ©e, vous recevrez un e-mail contenant les instructions d’enregistrement et le code d'accĂšs dans un dĂ©lai de 24 heures prĂ©cĂ©dant votre arrivĂ©e. Vous accĂ©derez Ă  votre hĂ©bergement via une entrĂ©e privĂ©e.

Modes d’accùs

Code d'accÚs et entrée privée

Animaux domestiques

  • Les animaux de compagnie sont acceptĂ©s, sans frais.
  • Les chiens et les chats sont les seuls animaux de compagnie acceptĂ©s

Enfants et lits supplémentaires

  • Les enfants de 17 ou moins ne sont pas autorisĂ©s dans cet hĂ©bergement. Tous les clients de plus de 17 ou plus sont les bienvenus.

Moyens de paiement

Informations importantes

À savoir absolument

Cet hĂ©bergement est gĂ©rĂ© par un hĂŽte professionnel et fourni dans le cadre d’une activitĂ© commerciale, industrielle ou libĂ©rale, au sens de l’article 155 du Code gĂ©nĂ©ral des impĂŽts
Des frais pour toute personne supplĂ©mentaire peuvent ĂȘtre facturĂ©s et dĂ©pendent de la politique de l'hĂ©bergement
Une piĂšce d'identitĂ© officielle avec photo et un dĂ©pĂŽt de garantie en espĂšces, par carte de crĂ©dit ou par carte de dĂ©bit, peuvent ĂȘtre demandĂ©s Ă  l'arrivĂ©e pour couvrir tous frais imprĂ©vus
Les demandes spĂ©ciales, qui ne peuvent pas ĂȘtre garanties, sont soumises Ă  disponibilitĂ© Ă  l'arrivĂ©e et peuvent entraĂźner des frais supplĂ©mentaires
Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espÚces
Cet hébergement ne dispose d'aucune réception. Si vous prévoyez d'arriver en dehors des horaires normaux d'arrivée, vous recevrez un e-mail avant votre arrivée contenant les instructions d'enregistrement et le code d'accÚs. Vous pourrez accéder à votre hébergement par une entrée privée.

Nous devons aussi mentionner


  • Les enfants de 17 ans et moins ne sont pas acceptĂ©s dans cet hĂ©bergement.

Hébergement aussi connu sous le nom de :

Woodfield House
Woodfield Accommodation
Castle View Hotel Chepstow
Castle View Hotel Bed & breakfast
Castle View Hotel Bed & breakfast Chepstow

Avis

Avis sur l’hĂ©bergement Castle View Hotel

8,0

TrĂšs bien

8,2/10

Propreté

8,2/10

Personnel et service

8,4/10

Services et Ă©quipements

7,4/10

Infrastructures et conditions de l’hĂ©bergement

7,6/10

ÉcoresponsabilitĂ©
Note des voyageurs de 10 (Excellent), d’aprùs 99 avis sur 198.
Note des voyageurs de 8 (Bien), d’aprùs 41 avis sur 198.
Note des voyageurs de 6 (Satisfaisant), d’aprùs 27 avis sur 198.
Note des voyageurs de 4 (MĂ©diocre), d’aprĂšs 15 avis sur 198.
Note des voyageurs de 2 (Horrible), d’aprùs 16 avis sur 198.

Avis

6/10 Satisfaisant

Natalie

Les points faibles : PropretĂ©, Ă©quipements, infrastructures et conditions de l’hĂ©bergement
The property looks nice from the road,and is a good location, but it’s tired once you are beyond the first reception room . Carpets are stained and threadbare. The room was a good size but the lock was barely hanging on with loose screws. The bathroom was ok, but quality wasn’t great. No toilet roll holder. Overall very disappointing and not worth the money.
Séjour de 1 nuit en juin 2025

10/10 Excellent

Katrine

Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
Super service!
Séjour de 1 nuit en juin 2025

4/10 MĂ©diocre

Alan

Les points faibles : Infrastructures et conditions de l’hĂ©bergement
I believe the new owners have been working hard to get this place back up to speed. I feel they still have a lot of work to do. Bed was from the 1970's, room felt a little damp and uninviting, bathroon needed renovating, the place felt tired and creaky.
Séjour de 1 nuit en mai 2025

6/10 Satisfaisant

Jamie

Les points faibles : Infrastructures et conditions de l’hĂ©bergement
Séjour de 1 nuit en mai 2025

8/10 Bien

Andrea

Séjour de 1 nuit en mai 2025

8/10 Bien

Linda

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en avril 2025

2/10 Horrible

Libby-Rose

Voyage en famille
Les points faibles : PropretĂ© et infrastructures et conditions de l’hĂ©bergement
Avoid this hotel, the room was dirty - there was a huge dent in the mattress.
Séjour de 1 nuit en avril 2025

10/10 Excellent

Huw

Les points forts : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement
Nice place. Great location. Nice breakfast with super friendly service.
Séjour de 1 nuit en mars 2025

2/10 Horrible

Abigail

Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre

RODENT INFESTATION. DO NOT BOOK.

PLEASE DO NOT STAY HERE. This hotel is the worst I have ever stayed in within the UK. The room smelt musty and has not seen a lick of paint for decades. There were holes in the walls; damaged, worn carpets and rusty pipes. The door lock was loose as it was missing some screws. But the worst part was MOUSE DROPPINGS on the table where the drinking glasses are kept, and on the single bed and the towels which were in a basket on the floor. This happened overnight as we were sleeping. Don’t expect a “Castle View” if you are put in the annexe at the end of the garden. The only view you get is a fence. The walls are paper thin, and you can hear every movement from the room upstairs including a very loud extractor fan. The whole hotel is dilapidated. There is rubbish stored in corridors, like old bits of carpet and cardboard which look like they have been there for months. There is no-one to complain to as the hotel is unmanned. We complained to the lady serving breakfast, and although she apologised, she said there was nothing she could do as she was nothing to do with management. Thank goodness we were only booked for one night. We sent an email to complain, but 4 days later we have had no response. I have no idea how this hotel gets good reviews – those people didn’t stay in the room we did! I hoped to get a response from the hotel, but I have had none. I have reported the rodent infestation to the local Environmental Health department.
carpet
mouse poo
mouse poo
mouse poo
Séjour de 1 nuit en mars 2025

2/10 Horrible

Voyageur vérifié

Les points faibles : PropretĂ©, infrastructures et conditions de l’hĂ©bergement, confort de la chambre

Castle view

The hotel was convenient for the location for tourist attractions and the town. Beds were neatly made but no extra blankets. One side of king size bed was sloped and very uncomfortable and the other side springs were coming through. Very uncomfortable. Heating goes off at 8pm, room was like sleeping in a fridge. I had hardly any sleep first night as I was so cold. Inside and near the staircase and our room carpets were thread bear, covered in stains and musty smells. Our bedroom carpet was dirty, stained and threadbare and very old. Walls needed a coat of paint. Cobwebs everywhere, dead spiders too. Damp on the bathroom window seals and walls. The bathroom door was dirty and hook was breaking off the veneered wood door. Handle was dirty. Could do with updated to new carpets, painted walls, pelmets and cordless kettle and replace the 1970’s hairdryer. Replace lampshades and put pelmets around window and double glaze them. Put some extra touches like biscuits, herbal teas and small hotel toiletries. Photos on your website are not true to what’s it looks like. So glossy and inviting but we got the opposite. Very disappointing.
Séjour de 2 nuits en mars 2025

2/10 Horrible

Angela

Les points faibles : Personnel et service et infrastructures et conditions de l’hĂ©bergement

Never stay at a hotel while filming is occuring

We checked into the castle view on Friday night to find a film crew still filming The owner was there who was very disorganised and it took ages to check in No apology for the disruption the film crew caused We settled into our room and decided to go out for some food We opened our door to complete darkness and had to walk in darkness to top of the landing to put on a light on to find the film crew still filming We were rushed out of the hotel by the crew There was loads of film equipment through out the hotel which appeared to be fire risk We had stayed in this hotel before but would never returning Our booking should have been cancelled by the owners when they decided to allow a film crew to use it
Séjour de 2 nuits en février 2025

2/10 Horrible

Cameron

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hĂ©bergement
Séjour de 2 nuits en janvier 2025

10/10 Excellent

James

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juillet 2024

6/10 Satisfaisant

Joshua

Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement
Séjour de 1 nuit en septembre 2024

10/10 Excellent

Js

Les points forts : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre
Séjour de 1 nuit en août 2024

6/10 Satisfaisant

Tina

Needs a bit more tender loving care

This property is accommodation only and you deal with no people. You are given a code etc. I would assume as the builders are still about that this is a work in progress if that is the case then the poor condition of the rooms can be forgiven. Apart from that it was in the perfect location for us.
Séjour de 1 nuit en août 2024

4/10 MĂ©diocre

vikki

Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement
Séjour de 2 nuits en août 2024

8/10 Bien

Dave

Les points forts : PropretĂ© et infrastructures et conditions de l’hĂ©bergement
A old place with some character.
Séjour de 1 nuit en juillet 2024

4/10 MĂ©diocre

Helen

Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement
The property is a lovely old building. But you can see that it needs some investment. My room, the bathroom light has fallen off. In the bedroom the carpet was threadbare in parts. The skirting boards next to the bed and under the TV table were filthy. The paint was peeling off the windows. The bedding and towels, although they had been laundered had an awful musty smell. The bathroom was clean.
Séjour de 3 nuits en août 2024

8/10 Bien

Alex

Les points forts : Confort de la chambre

Perfect for Chepstow Castle Events

I visited Chepstow for a concert at the Castle and this hotel was the nearest hotel to the venue. It's old, homely and comfortable The contact free check in was a little worry with no text coming through in the morning, but this was sorted easily enough by phone call. The hotel is being renovated at the moment and TBH the rooms need a little love from the carpets to the bathroom. Everything is comfortable though and the location is perfect.
Séjour de 2 nuits en août 2024

2/10 Horrible

Max

Les points faibles : Personnel et service

Needs work

The good parts: I had an acceptable sleep and the location was good for where we wanted to visit in Chepstow and further abroad. Chepstow itself is a pleasant little place. Unfortunately, room 8 didn't have curtains or blinds so for light sleepers it wouldn't be the best. I wasn't happy with the bathroom as the toilet brush was clogged and the shower didn't work. When I called the staff in the morning I was told a plumber would be there in 20 mins. Well over an hour later we still had nothing, so we left.
Séjour de 1 nuit en juillet 2024

2/10 Horrible

Max

Les points faibles : Personnel et service

Missing the basics

The good parts: I had a decent sleep and the location was good for where we wanted to visit in Chepstow and further abroad. Chepstow itself is a pleasant little place. Unfortunately, room 8 didn't have curtains or blinds so for light sleepers it wouldn't be the best (see picture). The toilet brush is unhygienic (see picture). The shower didn't work, when I called the staff in the morning I was told a plumber would be there in 20 mins. Well over an hour later we still had nothing, so we left. There wasn't an apology or refund forthcoming.
Séjour de 1 nuit en juillet 2024

2/10 Horrible

Max

Les points faibles : Personnel et service

Room 8, not ready to be used, wrong to advertise

The good parts: I had a decent sleep and the location was good for where we wanted to visit in Chepstow and further abroad. Chepstow itself is a pleasant little place. Unfortunately, room 8 was not up to scratch and wasn't ready to be used. During check-in I didn't receive all the codes I needed so they need to work on getting these out. The room didn't have curtains or blinds so for light sleepers it wouldn't be the best (see picture). The bog brush is an abject disgrace and grossly unhygienic (see picture). The shower didn't work, when I called the staff in the morning I was told a plumber would be there in 20 mins. Well over an hour later we still had nothing, so we left. Personally, I wouldn't put someone in there if I had a guest room like that. I would take responsibility for my establishment and make sure the facilities are fully working, and I would at least apologise for the inconvenience and offer a refund. There wasn't an apology or refund forthcoming. I work in sales so I spend my time trying to solve people's problems. I'm just here on holiday trying to enjoy myself but find I've been rinsed for a room that's not fit-for-purpose. Find another place.
Séjour de 1 nuit en juillet 2024

8/10 Bien

Sid

Les points forts : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Faisal

Too expensive

Too much money to pay for a room with no breakfast provided! and no staff on the premises where you can leave your luggage, had to screw the part where the lock goes into the door back on as it was in secure.
Séjour de 3 nuits en mai 2024