We stayed here for our honeymoon weekend right after our wedding. My husband had booked a spa treatment for right after checkout. While the massage itself went well, he asked the front desk where he could shower afterwards since he had a 5-hour drive home and didnât want to be covered in oil. Unfortunately, the staff member at the desk (Ella) was unhelpful and came across as quite rude. Instead of offering a proper solution, she repeatedly said, âyou could shower here, butâŠâ without clarifying or making an effort to assist.
She also mentioned that the spa is not actually associated with the resort and only rents the space, which was surprising and disappointing since the property is advertised as a âresort and spa.â That was one of the main reasons we chose to stay here, and it left us feeling misled and let down after choosing this hotel for a special occasion trip away.
