Overrated Hotel with Poor Service â Not the Real Boracay Experience
Iâve been to Boracay several times, and this is my first time being truly disappointed with a hotel stay. The place is completely overrated â from the food service to the overall atmosphere.
The beach in front of the hotel is overcrowded with sellers constantly approaching guests. You can barely relax without being asked for money every ten minutes, and the hotel does absolutely nothing to manage it. It feels chaotic and far from the genuine Boracay vibe.
The biggest disappointment was the restaurant service. I ordered a dish based on the ingredients described in the menu, but what I received was completely different. When I mentioned it to the staff, instead of taking responsibility and making things right, they insisted on charging for it. The salad was only around $10 â it wasnât about the money, but about how poorly the situation was handled.
After two nights (which were prepaid), we decided to switch hotels to Aqua, and weâre much happier there. The difference in service, atmosphere, and professionalism is like night and day.
Iâm writing this review to share my honest experience and warn future travelers â the hotel looks great online, but the reality is disappointing. Boracay has so many wonderful places to stay, but unfortunately, this is not one of them.
