We stayed at the hotel for 2 nights (Friday - Sunday). Overall, it was a decent stay. The hotel itself looked very modern, and the room that we stayed in was located on the highest floor (6th floor), overseeing the mountains.
The service was wonderful. Everyone was very kind, and seemed professionally trained. We ate in the hotel for our 2 nights there, and food was decent, with price like what you would expect in a luxury hotel.
The parking was horrible. When we were on location, there was a sign for basement parking, but we were asked to park outside. The parking space was really bad, with holes as big as cars, and water puddles lasting few days after rain (at least it seemed that way). The road to the hotel was also terrible. Probably its because of constructions going on around the area, but we came home with our car really dirty.
Tranquility and serenity are words I wouldn't use to describe the hotel experience. The room was not sound proof, and maybe because of the mountains, the echoes of trucks/large transportations passing by early in the morning woke us up constantly. Then there are footsteps in the hallway that we can hear whenever children run by our room.
Another thing was the balcony. Although very spacious, could use better care. There were animals' feces on the sofa, and spider webs all around the ceiling.
Overall, its a decent hotel for families. Better care of the hotel would definitely improve our experience.
