I chose this property primarily because the price was significantly lower than others for the same time frame, which initially seemed like a good deal. Unfortunately, the overall experience did not meet expectations.
Upon arrival, we were allocated a room that was not sea-facing and in very poor condition. It was dirty, uncomfortable, and generally had a bad atmosphere. The shower was damaged and not functioning properly, and there were several other maintenance issues. I raised a strong complaint to the staff and the manager, who were not particularly friendly or helpful. After several attempts and some insistence, they eventually agreed to change our room.
The second room, which had a sea view, was much better and highlighted the inconsistency between the rooms. It felt like a completely different property. However, this only further emphasized the poor quality of the first room and the lack of proper standards.
Other negative aspects included:
Staff were generally unfriendly and unhelpful.
The lift was not working.
Common areas and facilities were not clean or well-maintained.
The game room was completely non-functional.
The swimming pool was mediocre and required booking and an additional fee, despite the initial booking stating that pool use was free for guests.
The sauna was out of service during our stay.
Because of these issues, I cannot recommend this property. If you still consider staying here, I strongly suggest asking to inspect the room before confirmi
