4/10 Médiocre
Michele
Voyage en famille
8 juil. 2025
We were here in Hoover for a baseball
Tournament - we were looking for a place to stay with multiple bed options which they had. And really that was the end of things that went well. We checked in, and told there was no cable TV and that it would be fixed that day. It needed up being out for the entirety of our 5 day stay. Our room hasnât been well cleaned from the previous stay - carpets were dirty, there was hair on the counters and inside the drawers, and food and smears on the bathroom mirror and all over the AC unit. They donât clean daily (we didnât qualify whatever that means) so we had to request cleaning the next day. The craziest part was in order to get new towels we had to carry our dirty towels down to the office in order to get new ones. I know it was a holiday weekend and maybe staffing was light but the hotel was just dirty. Spots all over the tile that would be there for days, elevators sides were dirty, floor tiles cracked. It was dirty and while the amenities were nice for an extended stay it was hard to get past the cleanliness issues.
Michele
Séjour de 4 nuits en juillet 2025