2/10 Horrible
Andrew C.
31 janv. 2026
Les points faibles : Propreté
Terrible experience this time. Started as soon as we arrived. Front door handle was getting jammed and would not open. Garage was broken and off track. Had to lift it up manually the small amount that it would go to crawl under it. This became my entry for the entire stay. Host (Carolina Cabins) was not concerned with our issue and made us feel like we were dumb for not being able to get in even when I sent a video of the issue. Took 2 days for someone to come out and that resulted in the garage being cracked more for it to be my way in for the rest of the trip.Screen doors were broken on both floors swinging through the night crashing into windows making loud noise keeping us up the first night. Had to go out and prop a chair against it toprevent swinging. Host was bot concerned about this. Main bathroom upstairs has the pocket door off the track. So that room was exposed the entire time to the smells of the bathroom. Garage was never mentioned to be broken and we expected to be able to use it during our stay. Garage access leads to mud room. Instead we had primary foot traffic with snow coming through front door making everything wet. Downstairs was extremely cold due to garage being exposed to the elements. Hosts did not return calls promptly could not provide ETAs. Manager never called back as requested. Did get a refund but it was partial and not even a nights stay. This will be the last time we stay here. Home is not being maintained.
Andrew C.
Séjour de 4 nuits en janvier 2026