The Clerk Kyle was terrible to my son. (RACISM) He said my son was there fraudulently. I his mom paid for his stay. When vson checked in for 2nd day, Kyle took his key card, wouldn't would let him check in. I happened to be on the phone, I heard everything. So, eventually another Clerk to my payment for incidentals and sending pics of my ID, bank card which I don't feel comfortable with a crazy person like kyle there.
Then, when my son checked out the next day, he left a bag in the room. Kyle told him Housekeeping locked it in their closet. Which I knew was a lie bc I worked at a hotel part time for years, property is to be left with front desk. So, I went in and Kyle hid from me, I seen him hiding, I confronted him, my son called the police, he then picked up bag & gave to my son. What kinda crap is that?! We will never return there. My son has never experienced that level of racism before in his life. He was traumatized.
