6/10 Satisfaisant
Peymaneh R.
4 août 2025
Stay at Catalina
the location and the view is FANTASTIC. The mattress was horrible to the point that my back was hurting. they must immediately replace that. They need to ONLY Provide clean towels and sheets. This was the worst I had experienced. horrible products being offered as well. For shampoo it was probably a body wash. For the premium price we paid, at the very least I did expect to have descent mattress to sleep on, clean sheets and towels, better quality shampoo and conditioner and definitely descent pots and pans. Also the hair dryer was broken and the shower door was so old that it came out of place. I wished people would value and care more about guests experiences to do a good price to value offering. I would be okay if I paid 300 or 350 a night given all these things was not good with this property.
Peymaneh R.
Séjour de 4 nuits en juillet 2025