We liked that the property was dog friendly. While the towels and sheets were clean, they were well worn and had visible stains. The carpet in our room was new, but there was a small area cut out near the bathroom door. The bathroom fixtures on the tub and shower were old and rusty. The shears on our windows were ripped. The plastic tray for the coffee maker that holds the coffee pod did not fit the machine in our room. When I went to the dining area for coffee, it was made in a Mr. coffee not the commercial urn. The cream and sugar were in recycled containers and no serving spoon available. The light poles lighting the parking lot were leaning and propped up, one by a tree!
We slept well, our bed was comfortable, and our showers were hot.
We felt the managementâs efforts to cut costs leaned to cheap and low budget.
Bed bugs that we didnât realize itâs what it was until night 2 of 2, super early in the morning when I snapped this picture. We were blaming day one itchiness on the climate. We all came home with bites on our legs and lower backs. First experience with bed bugs. Completely disgusted.
Dead bolt didnât work.
Random holes in all the walls. I stared at a black spot in the ceiling at 2am convinced a big roach was going to fall on my face. Not a roach, it was a hole.
Pool was so cloudy it looked like milk. Hard pass.
Random broken chair sitting in the hall.
Random ice/water machine thing in the hall, also broken.
Work order from literally years ago hanging from the curtain rod.
Loud bangs in the middle of the night.
Nonskid mat in the tub was so gross I took a shower at the house of people we were visiting.
Didnât attempt the breakfast because I was scared to.
Youâre better off staying in Carbondale or Cape and paying the same amount for a much better hotel stay. I typically stay in Cape but needed to be more local due to shared transportation.
But hey! At least the blanket was soft!
Never ever again. Nope.
On the go breakfast - pretty much means go someplace else! The most pathetic hotel breakfast I've ever encountered. Room had peeling paint on the walls in the bathroom. Hallway carpet was soaking wet about midway on the first floor. The security locks to the back door of the building was non existing. It was drilled out.
We had numerous problems. First, not every room has a refrigerator, so we had to request a room with a fridge. They couldn't tell us which rooms had fridges, so the clerk had to leave and check the rooms while we waited for 15-20 min. Our room supposedly had the fridge. When we looked at the room the lid on the toilet was off and the toilet wasn't' working. I had to go back downstairs to request a different room. The clerk didn't believe me and had to check. Of course, I was correct. Then we had to go through the whole process of finding another room with a refrigerator. The room was ok, but not as clean as it could have been. The pass key did not work, and we had to take care of that problem. The breakfast was a joke. There were a couple of stale muffins and a boiled pot of coffee. Not good. Then a strong storm interfered with whet we had planned to do in the area. We decided to check out a day early due to that storm They would not refund our money. I suspect this hotel will be out of business in a year.
Worst experience with any hotel. The room was dirty and smelt like wet dog. The shower was broken and there was NO breakfast. Not even coffee or toast. It was the absolute worst place Iâve stayed and I will be avoiding all hotel 7s in the future. Do yourself a favor and go an extra 20 minutes or stop off early. Avoid this hotel!!!!
Front desk was very nice and helpful. The building was a little rough and needed some TLC. Touch up here and there⊠but over all was a good experience. We just needed a place to sleep before hitting the road again.
There was long black hairs in the tub drain and on the floor by tub, furniture was dusty, Not enough towels provided, nightstand drawer pull was unscrewed & hanging. No milk or creamer provided for coffee and very slim offerings for breakfast. Luckily we brought our coffee pot and snacks, but had to buy creamer. No refrigerator and we had items needing refrigeration. We were put in a handicap room not knowing that you have to ASK specifically for a refrigerator. No bedspread on our bed. Room was just bare and not clean. Lady said she just cleaned our room. We couldn't watch TV bc we couldn't find remote. Found out the previous cleaners washed remote in bedding. Got another remote from front desk, but the batteries were so low we kept getting message about low batteries. Nothing was available to watch except football. If they have Direct TV, there should be a few programs to watch, but we had nothing to watch.
A week ago I stayed in one of their rooms that had not been cleaned. The towels were dirty the jacuzzi tub was full of dirt in the bottom there were dog prints on the blankets on the bed nothing had been wiped off nothing swept. I had to clean the room myself when I told the girl at the front desk she said oh the housekeeper that quit must not have cleaned it and not once offered me a clean room or to have it cleaned.
Well for starters my had holes in the wall and ceiling. Also weird stains on the bed sheets. There were bugs in everywhere in the hotel including the rooms. And also if you are African-American this town is not for you!!