I recently stayed for one night at Sadda Pind. Overall, the experience was mixed. I had informed the team in advance and expected a better stay experience.
The dinner buffet definitely has room for improvement. The dal makhni tasted sour, which was disappointing. It felt like the dish may not have been properly checked before being served.
The bed was also not very comfortable, which affected the quality of sleep. I would suggest that the housekeeping team personally check the bedding and mattress comfort to better understand the guest experience.
That said, the staff behaviour was excellent and truly stood out. I would especially like to appreciate the restaurant team members Vineet, Manpreet, and the manager on duty during breakfast for their warm and professional service.
I would also request the management to guide the security staff posted near the juice station to be a little more polite while interacting with guests.
Property is good to roam around but a BIG NOO if any one wants to stay there. They leave guests on their own during the night. There was a continuous stomping sound at the roof of my room so I started calling them around 10.30 BUT no one answered the calls. I kept calling them and finally the call was answered at 9.30am. moreover, they do have DAWAKHANA(medicine store) and FIRST AID sites to show but DO NOT have basic medicines like PARACETAMOL. Last but not the least, the reception guy was least bothered to listen to my problem like he was used to what I was complaining about !! if you want to stay there with a family think 1000 times before you decide to stay at this place !!!!!