Dirty room on entering- KFC packets, Chicken crumbs on the floor in multiple locations, someoneâs dirty socks left by the bed, bathroom floor dusty and hair! No aircon and windows screwed shut. Duty manager and staff not professional
I did not stay, the worst hotel I have ever seen. Dirty, smelly, the whole area outside, inside reception and even in the room was disgusting. I ventured in to my room, took one look, turned around and politely handed my room key back and went to book another hotel. This is an ex holiday inn which appears to have been bought or rented by someone trying to run a hotel without any investment whatsoever. Avoid at all costs. I only paid ÂŁ39 for the room, so my expectations were low, but nothing prepared me for this!
Budget hotel. ÂŁ24 a night. But it's actually a holiday inn express.
The staff are very helpful and accommodating. WiFi actually is strong enough to use Netflix and prime. Pleased they've got the standard TV channels sorted..
I need a car jump start one morning and the guy on the counter didn't give it a second thought. Cheers mate. Any stays in Aberdeen will always be with you guys. Many thanks đ
Tremendous value for money. Reading the reviews I wondered what we were entering but completely ignore them. Well run and extremely clean. Plenty of parking. Only criticism would be better signage in the car park directing you to the correct reception. I would not hesitate in staying here again.
Entry to hotel was through basement which was littered with cigarette ends, coffee cups and trash bins overflowing.
Could not locate my booking confirmation
No Bar
No food
No housekeeping
Originally booked for 2 nights only stayed for 1 as corridors were full of take away boxes and rubbish.
The photo is wrong in the picture (Holiday Inn) actual hotel is the Holiday Inn Express 9Former) which is at the back of the original Holiday Inn.
Noise from 4am in car park as workers travelling to Rigs and construction
Upon arrival at night it was in total darkness apart from the occupied room lights. No signage of where reception is or if there was it was not illuminated. Hallways are filthy, there was overwhelming smell of cigarette smoke in the hallway of the room I was allocated so strong I could taste it. The room was ok (previos holiday inn) I couldn't open the room window to alleviate the smoke smell. There's a sign saying put the AC on for air but that's only going to draw in smoke filled air. There was a constant clicking noise coming from the headboard area. One of the blocks is not even wind and water tight with windows missing directly under what looked like occupied rooms. I've stayed in hotels in the under developed world that have been better than this.
In life if it's cheap it's cheap for a reason. Great place if you want to chain smoke in your room. Take a torch for the car park.
I couldn't even stay one night ( I had booked for 2 nights) I lasted 10minutes in the room and checked out. I'll never be back under the current ownership. The reception person did offer to move me but I dread to think what the other room would've been like.
The reception was difficult to find with poor signage and the front wentrance is not the entrance. The carpark is fairly well lit once you know where to go and the condition of the second building / actual hotel was in a reasonable condition.
Check-in was straightforward with lifts up to the room. On arraval at the room we were greated with a hot room unfortunately the air conditioning did not work and windows are fixed closed (sign says use air-conditioning to regulate heat). The room was clean and in good condition although the tv didnât work and the hair dryer and kettle PAT testing was 8 months out of date.
Reception was unable to fix the tv although did manage to get wifi connected but couldn't access all online services like iplayer.
Lots of noise through thin walls from noisy guests who were loud and swearing late in the evening, although can't blame the hotel for the actions of other guests.
All above being said for ÂŁ26 for the night whatit was only the excessive heat and noisy guests that really caused the biggest issue. Unfortunately I would not stay again unless the facilities ate fixed / updated to an acceptable standard.
I was on way to hotel to check in at 18:00 and was less than 2 minutes away when I received a call saying that they had no available rooms and I would be unable to stay. They did offer a room in an alternative hotel in the centre of the city, some 2 miles away but there was no free parking there and the only available parking would cost ÂŁ8. They declined to provide free parking. As alternative hotel was in the wrong area for me, I declined their offer. Fortunately I found alternative accommodation nearby myself at short notice.
Annoyed that they did not honour my booking and amazed that they thought it appropriate to cancel with no notice. Will never consider another hotel in the Belvilla group again.