The room was clean but cold, the air con allowed a heating mode but was so noisy this could not be used over night, after asking an extra duvet was provided which helped a bit.
The TV only worked on terrestrial channels, and also only worked on the first day, the second night of our stay it did not work, the remote was also reluctant to work. I was too tired and cold to request a solution.
The hotel website does not explicitly say that the main accomodation is housed outside of the main house with it's art deco interior. This was disappointing, although we still found the baby grande piano to play.
On a positive the swimming pool was warm and lovely to be able to access. The food was good, the staff were professional and attentive. A 20minute walk round to HPstudio made the hotel perfectly placed, but it felt that with the above issues it played on this factor.
The bed was not comfortable at all the ceiling was peeling in the bathroom the walls are like paper thin got woke up early by next room talking/shouting breakfast was great tho
Stayed in the Gladstone - lovely room and comfortable bed. Bathroom was fabulous with a super shower. Checking in was easy, arrived late but the gentleman was very polite and helpful. Breakfast had plenty to choose from with good options, staff were also lovely. Really enjoyed our stay!
Went for wifeâs 40th birthday. Gardens and grounds are lovely, if a little tricky to access.
Room was in ok condition, decor looked a little tired but clean, fresh and acceptable.
What was NOT acceptable was the exceptionally thin walls between our room and next. When you could hear the next room using the bathroom clearly and also being woke at midnight to the sound of a group of drunken guests next door it does ruin the stay.
I canât stress how clearly we could hear them, we we woke we at first thought people had came into our room.
We rang to reception who then rang/called the room and they did quieten eventually but it did take the shine off our stay over and took us to 1am to get back to sleep.
Tired the next morning we got a 1/2 apology from the reception.
The app wouldnât let us book dinner at the restaurant and there was no tables free when we arrived, ate at the bar. Expensive enough for what it was.
Would look elsewhere in future which is pity as it has stunning grounds and potential.