Beau mais….
Publié le 31 août 2023 sur Hotels
Hôtel à la très belle architecture !
Hall grandiose.
Buffets petit dej et soir excellents et variés
Malheureusement, parties communes sales: papiers, verres plastiques, toilettes homme du Rez de chaussée inutilisables car tellement sales….
Literie dépassée et très inconfortable .
Impression mitigée
Commentaire laissé par : Direction de l'hôtel
11 sept. 2023 par General Manager, Direction de l'hôtel
Dear Guest,Thank you for staying at Dolce Athens Attica Riviera and for taking the time to rate your experience with us. We are glad that you were pleased with our hotel facilities and the rich breakfast buffet. Regarding cleanliness, this one-time incident does not represent the quality of our services. Moreover, our whole housekeeping team is extremely committed to delivering a perfect and clean experience for each guest. All the premises of the hotel are cleaned regularly following all the health and safety regulations. Please accept our sincere apologies for any inconvenience you had. Rest assured that we have taken all your comments on board and will look into them in greater detail with the concerned departments in order to achieve a better guest experience. We hope that despite the inconveniences we can welcome you back again in the future to ensure a much more satisfactory stay.Kind Regards,Christiana Mavroeidi