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"At the entrance, not all employees are friendly. During our stay, there was a rotation of 3 employees and we found one of them not at all friendly.
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Nombre de lits2 lits 1 placeOccupation maximale
3 max.
Appartement, 1 chambre, terrasse
Nombre de lits2 lits 1 placeOccupation maximale
4 max.
Note de Alcudia Beach Apartments basée sur 2 avis vérifiés
Résumé de l’avis
4,0
sur 5
4.0 sur 5.0
Propreté de la chambre4.0 sur 5.0
Services et personnel0.0 sur 5.0
Confort de la chambre0.0 sur 5.0
État de l’hôtel3.5 sur 5.0
Avis voyageurs sur l’hébergement Alcudia Beach Apartments
Famille (1)
5 sur 5
Hinta ja latu
Publié par Margarita le 2 oct. 2023
Cet avis vous a-t-il été utile ?
Commentaire laissé par : la direction de l’hôtel
2 oct. 2023
par STAFF
Hello , thank you so much for your honest review
3 sur 5
At the entrance, not all employees are friendly. During our stay, there was a rotation of 3 employees and we found one of them not at all friendly.
We had booked halbboard for the 10 days we stayed. I have 2 kids age 10 and 8. The boys are very well behaved. On the 3rd night, the boys came out of the pool, they were hungry, so i thought it was ok to have them get started their meal. They went into the restaurant, and got yelled at and kicked out of the restaurant by the supervisor. The reason being, my second son dropped few fries (when i say few, it was less than 10 pieces) on the floor while getting ketup on his plate. First of all, i have to say, the ketup is not easy to grab by children and second of all, the plate were very slippery even for adults. He had to hold his plate in an angle to get the ketup.
Both boys came crying/running to us and were really embrassed for being yelled at by so many people.
I was very upset and went the restaurant supervisor to ask him why he yelled at my kids. They should have simply talked to the parents. While i was talking to the supervisor, a waiter said your kids, put their fingers onto the food, to which i replied, my kids will never touch food with their fingers, even at home. They are very hygienic esp after the Covid phase.
Anyways, the point is, i found the restaurant very unfriendly. I have seen other kids during breakout without parents supervision. And they never got kicked out or no one said something to them.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
