Commentaire laissé par : Direction de l'hôtel
17 avr. 2023 par Giulia and Hotel staff, Direction de l'hôtel
Dear Valerie , we sincerely apologize for the negative experience you had during your stay at our hotel.We are very sorry that our service did not meet your expectations.we would like to thak you for your feedback, which will help us further improve pur services and entsure a etter experience for our guests in the future .Please feel free to contact us directly if you would like to book with us again, and we would be happy to offer you a discount on your next stay as a sign of our appreciation for your loyalty.Best regards