Solid hotel for couples/families
Publié le 31 déc. 2023 sur Hotels
Hotel is solid, but definitely has some wear and tear. Walls are thin. Could easily hear people talking and fighting in room next door and especially in the hallway. They had at least one or two weddings staying at the hotel so very busy, lots of foot traffic and loud late in the hallways.
Rooms were good, shower pressure was amazing.... probably one of the best I've ever stayed at and I've stayed at a lot of different brands high-end to mid. Bathroom was small, toilet would actually flush 2x when flushed, but seemed to work ok. Heat/AC was relatively loud, but helped drown out some of the other loud voices next door and in the hall when it kicked in. Therewasno fan in the bathroom so it gets very steamy, plus the door to the bathroom does not stay open without being propped... not sure why, but it was kind of annoying.
Overall, I'd give it a high 3 - 4.0 /5 stars for the 2 nights we were there.
Commentaire laissé par : Direction de l'hôtel
2 janv. 2024 par Customer Service, Direction de l'hôtel
Jonathan, thank you for the detailed feedback. We're glad that you appreciated the robust water pressure in your shower at Hilton Garden Inn Melville. We notice, however, there were some areas such as noise levels and bathroom functionality that could possibly enhance your experience. Your remarks will be utilized to strive for a more serene atmosphere and further improvements. It's wonderful to know that despite these, you were generally pleased with your stay. Thank you for choosing Hilton Garden Inn Melville, and we hope to serve you again in the future.