Les notes se basent sur un nombre total de 951 avis vérifiés

4,3 sur 5
4,4 Propreté de la chambre
4,4 Services et personnel
4,4 Confort de la chambre
4,4 Conditions de l'hôtel
Avis ebookers vérifiés
5 sur 5
par un voyageur vérifié

Publié le 25 janv. 2024 sur Expedia
Excellent
Commentaire laissé par : Direction de l'hôtel
26 janv. 2024 par Customer Service, Direction de l'hôtel
Thanks for the perfect rating, Sid!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hilton Garden Inn Melville.
4 sur 5
par un voyageur vérifié

Publié le 22 janv. 2024 sur Hotels
Commentaire laissé par : Direction de l'hôtel
25 janv. 2024 par Customer Service, Direction de l'hôtel
Aaron, it's great to hear that your experience at Hilton Garden Inn Melville left a positive impression. Our aim is always to provide exceptionally comfortable and enjoyable stays. We trust we'll see you again on your next visit. Safe travels on your journey ahead.
5 sur 5
par un voyageur vérifié

Publié le 22 janv. 2024 sur Expedia
Thumbs up
Commentaire laissé par : Direction de l'hôtel
24 janv. 2024 par Customer Service, Direction de l'hôtel
Diva De, thank you for your succinct yet positive feedback about your stay at Hilton Garden Inn Melville. We are thrilled that you enjoyed your visit, and we hope to have the pleasure of welcoming you back in the future.
5 sur 5
par un voyageur vérifié de brooklyn

Publié le 6 janv. 2024 sur Expedia
Commentaire laissé par : Direction de l'hôtel
13 janv. 2024 par Customer Service, Direction de l'hôtel
Tracy, it's always a delight to hear from guests who had such a fantastic experience at Hilton Garden Inn Melville. We're pleased to know that your stay with us was wonderful as your high rating implies. We appreciate your feedback and look forward to serving you again in the near future. Safe travels until we meet again!
5 sur 5
par un voyageur vérifié

Publié le 6 janv. 2024 sur Expedia
Our stay went great and the provided toiletries were fantastic quality
Commentaire laissé par : Direction de l'hôtel
13 janv. 2024 par Customer Service, Direction de l'hôtel
John, thank you for taking the time to share your positive experience at Hilton Garden Inn Melville. It's delightful to know you had a successful visit and that you appreciated the premium toiletries we provided. We strive for excellence, and your feedback is valued. We can't wait to welcome you back for another exceptional stay.
4 sur 5
par un voyageur vérifié

Publié le 5 janv. 2024 sur Expedia
Commentaire laissé par : Direction de l'hôtel
13 janv. 2024 par Customer Service, Direction de l'hôtel
Moriyasu, it's delightful to know that your stay at Hilton Garden Inn Melville had a positive impact. We appreciate you taking the time to rate your experience and we hope to welcome you back soon!
5 sur 5
par un voyageur vérifié

Publié le 3 janv. 2024 sur Expedia
The feel of this hotel was very tranquil. The holiday decorations were in good taste and very inviting . We loved the fireplace in the lobby lounge area as well. The staff was extremely friendly and polite. We were glad to find this hotel on such short notice as we also needed accommodates in addition to our wonderful pet dog. Great experience over all! Thank you and Happy New Year!
Commentaire laissé par : Direction de l'hôtel
13 janv. 2024 par Customer Service, Direction de l'hôtel
Ken, it's wonderful to hear that the ambience of the Hilton Garden Inn Melville provided a tranquil experience for you. We're delighted that our tasteful holiday decorations and the cozy atmosphere of our lobby lounge with its fireplace were appealing to you. Our team members strive to be as friendly and polite as possible, and your feedback is a rewarding testament to their efforts. It's great to know that we could facilitate your stay, including that of your beloved pet. We appreciate your kind words, and look forward to seeing you again in the future! Happy New Year!
5 sur 5
par un voyageur vérifié

Publié le 1 janv. 2024 sur Expedia
Commentaire laissé par : Direction de l'hôtel
13 janv. 2024 par Customer Service, Direction de l'hôtel
Thanks, Daphne! It's outstanding your time at Hilton Garden Inn Melville was fantastic. We can't wait until your next visit!
4 sur 5
par un voyageur vérifié

Solid hotel for couples/families

Publié le 31 déc. 2023 sur Hotels
Hotel is solid, but definitely has some wear and tear. Walls are thin. Could easily hear people talking and fighting in room next door and especially in the hallway. They had at least one or two weddings staying at the hotel so very busy, lots of foot traffic and loud late in the hallways. Rooms were good, shower pressure was amazing.... probably one of the best I've ever stayed at and I've stayed at a lot of different brands high-end to mid. Bathroom was small, toilet would actually flush 2x when flushed, but seemed to work ok. Heat/AC was relatively loud, but helped drown out some of the other loud voices next door and in the hall when it kicked in. Therewasno fan in the bathroom so it gets very steamy, plus the door to the bathroom does not stay open without being propped... not sure why, but it was kind of annoying. Overall, I'd give it a high 3 - 4.0 /5 stars for the 2 nights we were there.
Commentaire laissé par : Direction de l'hôtel
2 janv. 2024 par Customer Service, Direction de l'hôtel
Jonathan, thank you for the detailed feedback. We're glad that you appreciated the robust water pressure in your shower at Hilton Garden Inn Melville. We notice, however, there were some areas such as noise levels and bathroom functionality that could possibly enhance your experience. Your remarks will be utilized to strive for a more serene atmosphere and further improvements. It's wonderful to know that despite these, you were generally pleased with your stay. Thank you for choosing Hilton Garden Inn Melville, and we hope to serve you again in the future.
5 sur 5
par un voyageur vérifié

Publié le 31 déc. 2023 sur Expedia
Commentaire laissé par : Direction de l'hôtel
1 janv. 2024 par Customer Service, Direction de l'hôtel
Raheim, it's wonderful to see your five-star rating for Hilton Garden Inn Melville. We're thrilled to know your stay with us met your expectations. We look forward to the opportunity to welcome you back on your next visit. Thank you for choosing us!