Avis sur Anantara Uluwatu Bali Resort - CHSE Certified

Dear Vahram, Warmest Greetings from Anantara Uluwatu Bali ResortThank you so much for your feedback. We're thrilled to hear that you had a fantastic experience at our hotel and that our service staff exceeded your expectations. It's wonderful to know that you found our rooms to be spectacular as well.We truly appreciate your honest feedback regarding the quality of food in our onsite restaurants. We take all guest comments seriously and will certainly address this with our culinary team to ensure we continue to improve and provide the best dining experience possible.We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience in all aspects of your stay.Regards,Ahmad FikriDirector of Room

Dear Ruri, Warmest Greetings from Anantara Uluwatu Bali Resort. Thank you for taking the time to give us a good rating we are delighted to hear that our services and facilities met your expectations. We will keep maintaining to make our guest happy during their stay with us. Once again thank you for your kind feedback, it will become our commitment to develop our facilities and services. We look forward to welcoming you back again soon. Regards,Ahmad FikriDirector of Room

Dear Toshinobu,Warmest Greetings from Anantara Uluwatu Bali ResortThank you for sharing your experience with us. We're delighted to hear that you found our spacious, clean rooms to your liking, as well as enjoyed the delicious offerings from our breakfast and in-room dining services.We understand your sentiments regarding the ambiance of the room, which reflects a more traditional Okinawan style. Your feedback on the ocean view and its obstructed visibility is duly noted, and we apologize for any inconvenience this may have caused during your stay. Rest assured, we will explore ways to enhance the viewing experience for our guests in the future.Despite this, we're glad you were able to appreciate the overall comfort and cleanliness of our accommodations. We truly value your feedback as it helps us continually improve our services for future guests.We hope to have the opportunity to welcome you back again soon, and perhaps we can ensure a more unobstructed ocean view for your next visit.Regards,Ahmad FikriDirector of Room

Dear Sunil Omprakash,Warmest Greetings from Anantara Uluwatu Bali Resort.Thank you so much for your kind words. We're thrilled to hear that you enjoyed our service and found our staff to be great. Providing excellent service and ensuring our guests feel well taken care of is always our top priority. We truly appreciate your feedback and hope to welcome you back again soon.Regards,Ahmad FikriDirector of Room

Dear Aniwat, Warmest Greetings from Anantara Uluwatu Bali Resort. Thank you for taking the time to share your feedback about your recent stay at Anantara Uluwatu. We sincerely apologize for the challenges you faced during your visit, and we deeply regret that your experience did not meet the high standards of luxury and comfort we strive to provide. We are truly sorry to hear about the issues you encountered in your 3-bedroom pool villa, including the broken refrigerator, the unpleasant odor in the adjacent room, the non-functional doorbell, and the distressing incident with the crab. Please know that we take your concerns very seriously, and we are investigating each of these issues to prevent similar occurrences in the future. It is disheartening to hear that you felt like inspectors rather than valued guests. We aim to create memorable and enjoyable experiences for our guests, and we fell short of delivering that for you. We understand the impact these incidents had on your stay, and we sincerely apologize for any inconvenience caused. Rest assured that we are addressing these concerns internally with our team to ensure that corrective measures are taken promptly. We appreciate your feedback as it helps us identify areas for improvement and maintain the high standards our guests expect. We understand that your family holiday did not meet your expectations, and for that, we are truly sorry. We value your patronage and hope you will consider giving us another opportunity to exceed your expectations in the future. Thank you for bringing these matters to our attention, and we genuinely apologize for any disappointment caused during your stay. Regards, Ahmad Fikri, Director of Rooms.