Les notes se basent sur un nombre total de 959 avis vérifiés
3,1 Propreté de la chambre
3,4 Services et personnel
3,2 Confort de la chambre
3,1 Conditions de l'hôtel
Avis ebookers vérifiés
par un voyageur vérifié
Publié le 18 mai 2019 sur Expedia
par un voyageur vérifié
Publié le 2 mai 2019 sur Expedia
par un voyageur vérifié
Publié le 19 janv. 2024 sur Expedia
En general was good but , I think they fall in the maintenance of the room , when we go in to the room , we found a leak at the base of the toilet, all the floor was wet in the bathroom..
Commentaire laissé par : Direction de l'hôtel
20 janv. 2024 par Hotel Management, Direction de l'hôtel
Dear Miladys, We are sincerely grateful for your high rating and for sharing your thoughts about your recent stay. While we're glad you had an overall positive experience, we regret that your stay was not flawless and apologize for any inconvenience caused. Your comments have been noted, and we will address these concerns appropriately. We value your patronage and hope you choose us for your future visits. Sincerely,Hotel Management
par un voyageur vérifié
Publié le 13 janv. 2024 sur Expedia
par un voyageur vérifié
Publié le 13 janv. 2024 sur Expedia
N/A
par un voyageur vérifié
Publié le 12 janv. 2024 sur Hotels
par un voyageur vérifié
Publié le 7 janv. 2024 sur Expedia
Bathroom was flooded with water and there was roaches i did not stay the night that i paid for..requesting a full refund
Commentaire laissé par : Direction de l'hôtel
10 janv. 2024 par Hotel Management , Direction de l'hôtel
Dear Kareem, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
par un voyageur vérifié
Publié le 2 janv. 2024 sur Expedia
The hallways and room were smelly and covered up with cheap air freshener. The free breakfast was a small granola bar. I'm not opposed to a low level of service for a low price, but please be truthful about it. I won't use this brand again
Commentaire laissé par : Direction de l'hôtel
6 janv. 2024 par Hotel Management , Direction de l'hôtel
Dear Don, We deeply regret the challenges you encountered during your stay and sincerely apologize for the inconvenience. Your feedback is crucial, and we appreciate your honesty. We acknowledge your concerns regarding the smell and breakfast and assure you that we are actively working on improvements. Our commitment is to provide transparent and accurate information about our services. We understand your decision and hope you reconsider, allowing us to provide a more positive experience in the future. Your insights are invaluable, and we thank you for sharing them with us.Sincerely,Hotel Management
par un voyageur vérifié de Schenectady
Publié le 1 janv. 2024 sur Expedia
Free breakfast was nothing more than a coffee station and granola bars. People smoking in front the entrance door though posted no smoking.
par un voyageur vérifié
Publié le 1 janv. 2024 sur Expedia
Room was not what was expected it’s outdated and dirty.i left as soon as I entered
Commentaire laissé par : Direction de l'hôtel
4 janv. 2024 par Hotel Management , Direction de l'hôtel
Dear Jevaughn, We apologize for the disappointment you experienced upon entering your room. Your feedback regarding the room's condition is taken seriously, and we regret falling short of your expectations. Immediate actions are being taken to address your issues with our housekeeping and maintenance teams. We understand the importance of a comfortable and clean environment for our guests. We appreciate your understanding and hope you might consider giving us another opportunity to provide you with an improved experience in the future.Sincerely,Hotel Management
