Hotel vieillissant. Très bruyant.
Commentaire laissé par : Direction de l'hôtel
13 déc. 2019 par General Manager, Direction de l'hôtel
Dear Guest,
Greetings from The Park Hyderabad!!!
Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us.
I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.
It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably.
We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future.
Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.
I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.
Best Regards,
Anirban Simlai
General Manager