Les notes se basent sur un nombre total de 107 avis vérifiés
4,5 Propreté de la chambre
4,4 Services et personnel
4,5 Confort de la chambre
4,4 Conditions de l'hôtel
Avis ebookers vérifiés
par un voyageur vérifié
Publié le 8 déc. 2023 sur Expedia
par un voyageur vérifié
Publié le 6 août 2023 sur Hotels
Value for Mney
Commentaire laissé par : Direction de l'hôtel
1 sept. 2023 par Parag Shah, Direction de l'hôtel
Dear Mr. Harshad,We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I apologise that your experience did not exceed the expectations.I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Sincerely,Parag Shah,General ManagerMercure Hyderabad KCP
par un voyageur vérifié
Good place to stay
Publié le 8 juin 2023 sur HotelsRooms are good, breakfast has lot of items, service could be improved but good,
par un voyageur vérifié
Business Travel for 4 days
Publié le 22 mai 2023 sur HotelsExcellent
Commentaire laissé par : Direction de l'hôtel
31 mai 2023 par Parag Shah, Direction de l'hôtel
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback as it serves as a source of inspiration for all of us. We hope to see you again soon for another pleasant journey with us. Sincerely,Parag Shah,General ManagerMercure Hyderabad KCP
par un voyageur vérifié
Publié le 6 mai 2023 sur Expedia
A very good place worth the money has an awesome sleep breakfast was decent coffee was good overall a fine place
Commentaire laissé par : Direction de l'hôtel
31 mai 2023 par Parag Shah, Direction de l'hôtel
Dear Mr. Prasad,We are delighted to know that you enjoyed your visit with us at Mercure Hyderabad KCP. We hold our staff to the highest standards and expect them to surpass guest’s expectation. I will pass on your kind compliments to our team members, and it will surely motivate them to attain greater heights of success. We greatly value your patronage and look forward to the pleasure of welcoming you soon with bespoke attention & care. Sincerely,Parag Shah,General ManagerMercure Hyderabad KCP
par un voyageur vérifié
Publié le 20 avr. 2023 sur Hotels
Very courteous staff, check in process was very good. Excellent stay overall but cleanliness in bathroom could have been better.
Commentaire laissé par : Direction de l'hôtel
24 avr. 2023 par Parag Shah, Direction de l'hôtel
Dear Mr. Siddharth,We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I apologies that your experience did not exceed the expectations.Having said we equally missed out on our opportunity on the aspects that has been highlighted and indeed disappointing to learn that our systems and people failed to deliver on this occasion.Please be rest assured that we are taking the appropriate measures to address this concern and the same is being given highest priority.Thank you for your kind feedback as it serves as a source of inspiration for all of us. We hope to see you again soon for another pleasant journey with us. Sincerely,Parag Shah,General ManagerMercure Hyderabad KCP
par un voyageur vérifié
Excellent place to stay
Publié le 17 avr. 2023 sur HotelsVery clean room, good enough size. Very comfortable mattress, clean linens & towels. One I got is a connecting room which means there is a door (separate doors on both sides, locked though) connecting two adjacent rooms, this is useful when a family takes adjacent rooms. Otherwise when doors are locked, I can clearly hear person in other room talking (when a bit loud, say on phone), which sometimes can be disturbing. Later, I got to know that they have rooms which don't have connecting doors which I would ask for. Otherwise, everything with room is excellent.
Very clean bath room, it is of good size, no water stains any where by which I mean it is really clean (as expected for the star rating of this one).
Location wise, it is not walkable nor anything much near by. It doesn't matter if you have vehicle or if you don't care about it.
Overall, an excellent place to stay.
Commentaire laissé par : Direction de l'hôtel
24 avr. 2023 par Parag Shah, Direction de l'hôtel
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.However, at Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I apologies that your experience did not exceed the expectations.Please be rest assured that we are taking the appropriate measures to address the concern mentioned above and same is being given highest priority.Your kind compliments serve as a source of inspiration for all of us.Our entire team awaits your return and will ensure best of services at all times.Sincerely,Parag Shah,General ManagerMercure Hyderabad KCP
par un voyageur vérifié
Publié le 16 avr. 2023 sur Hotels
Commentaire laissé par : Direction de l'hôtel
24 avr. 2023 par Parag Shah,, Direction de l'hôtel
Dear Guest,We extend our sincere gratitude to you for providing us with your genuine feedback. It is rating like yours that give us the spirit to move forward in our endeavor with pride and happiness.However, I apologies that your experience did not exceed the expectations.Our entire team awaits your return and will ensure best of services at all times.Sincerely,Parag Shah,General ManagerMercure Hyderabad KCP
par un voyageur vérifié
Publié le 13 avr. 2023 sur Hotels
Commentaire laissé par : Direction de l'hôtel
24 avr. 2023 par Parag Shah,, Direction de l'hôtel
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I apologise that your experience did not exceed the expectations.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Our entire team awaits your return and will ensure best of services at all times.Sincerely,Parag Shah,General ManagerMercure Hyderabad KCP
par un voyageur vérifié
Publié le 11 févr. 2023 sur Hotels
Amazing
Commentaire laissé par : Direction de l'hôtel
15 févr. 2023 par Parag Shah, Direction de l'hôtel
Dear Mr. Dwarkanath,We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I apologise that your experience did not exceed the expectations.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us.Sincerely,Parag Shah,General ManagerMercure Hyderabad KCP
