Les notes se basent sur un nombre total de 207 avis vérifiés
4,1 Propreté de la chambre
4,2 Services et personnel
4,2 Confort de la chambre
3,9 Conditions de l'hôtel
Avis ebookers vérifiés
Recommandé
pour Tout le mondepar Bernard de Caen
Superbe hotel
Publié le 21 févr. 2014 sur Expedia
Les + : La propreté, l'attention du personnel
Les - : Aucun
Situation : N'étant resté qu'une nuit avant un retour pour l'Europe, je n'ai pas d'avis sur ce sujet
Hotel au calme, doté de restaurants variés, une chambre somptueuse, très grande, d'une propreté irréprochable, un personnel attentif et très réactif, bref un excellent hôtel
par un voyageur vérifié
Nice stay at kakatiya
Publié le 12 janv. 2024 sur HotelsStay was good, Breakfast very good.
Room was clean and comfortable. Hot shower awesome.
What is missing is Self Service Laundry. I hate to give my clothes to someone else to wash.
rajans
Commentaire laissé par : Direction de l'hôtel
12 janv. 2024 par Ashutosh Chhibba, Direction de l'hôtel
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. I would like to assure you that appropriate corrective measures are being taken as pertinent.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016
par un voyageur vérifié
Publié le 5 janv. 2024 sur Hotels
Commentaire laissé par : Direction de l'hôtel
11 janv. 2024 par Ashutosh Chhibba, Direction de l'hôtel
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kakatiya, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality".We look forward to the pleasure of welcoming you back to ITC Hotels.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016
par un voyageur vérifié
Totally disappointing stay
Publié le 30 déc. 2023 sur HotelsIt is horrible to know a group like ITC maintains this hotel.
What hotels.com showed did not reflect at all when we approached the hotel. Although it is a old property, it could have been maintained in a decent condition but on the contrary the warmish is missing with scratches on wooden surfaces. Room was dusty. TV and remote were old fashioned.
ITC has a brand value and the staff was courteous but selling a stay around 8000-9000 is not worth at all. We have stayed at so many ITC hotels and hence we chose this property in expectation of a treat but it became an flop show. It will hard to believe ITC now.
Commentaire laissé par : Direction de l'hôtel
2 janv. 2024 par Ashutosh Chhibba, Direction de l'hôtel
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. I would like to assure you that appropriate corrective measures are being taken as pertinent and request you to kindly treat this as an aberration to our hotel's quality standards.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016
par un voyageur vérifié
Publié le 27 déc. 2023 sur Expedia
Very old and dusty . Needs lots of maintenance and cleaning for the rooms
Commentaire laissé par : Direction de l'hôtel
28 déc. 2023 par Ashutosh Chhibba, Direction de l'hôtel
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. I would like to assure you that appropriate corrective measures are being taken as pertinent and request you to kindly treat this as an aberration to our hotel's quality standards.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016
par un voyageur vérifié
Great 4 days.
Publié le 12 déc. 2023 sur HotelsGreat location, quiet, super friendly and competent staff, three excellent restaurants and an amazing breakfast. Wish they had a few more English channels on the TV.
Commentaire laissé par : Direction de l'hôtel
13 déc. 2023 par Ashutosh Chhibba, Direction de l'hôtel
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kakatiya, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality".We look forward to the pleasure of welcoming you back to ITC Hotels.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016
par un voyageur vérifié
Publié le 4 déc. 2023 sur Expedia
The rooms are very very dirty. It all looks like Government run business. Room was not ready when I tried to check in. Honestly we have to book another hotel and move out. Still paid this hotel. Front office employees were nicer. But they can not change hotel. Its Old. Rusted. Not completed Blackout windows. I did not liked at all. Staff was good.
Commentaire laissé par : Direction de l'hôtel
5 déc. 2023 par Ashutosh Chhibba, Direction de l'hôtel
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback.We sincerely apologize for the reported inconvenience caused to you during your visit at ITC Kakatiya, Hyderabad.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused.I would like to assure you that appropriate corrective measures are being taken as pertinent and request you to kindly treat this as an aberration to our hotel's quality standards.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016
par un voyageur vérifié
Good Hotel
Publié le 13 nov. 2023 sur HotelsThe interior design is really nice. Good restaurant for meal & nice staff!
Commentaire laissé par : Direction de l'hôtel
14 nov. 2023 par Ashutosh Chhibba, Direction de l'hôtel
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016
par un voyageur vérifié
Publié le 15 oct. 2023 sur Expedia
I was quite happy with all facilities at the hotel
Commentaire laissé par : Direction de l'hôtel
16 oct. 2023 par Ashutosh Chhibba, Direction de l'hôtel
Dear Guest,Namaste!It was a pleasure to have you at ITC Kakatiya. Thank you so much for sharing your review with us and your warm words of appreciation.It is wonderful to know that you enjoyed the comfortable experience that we offer here through our personalized service.Looking forward to welcome you back soon and we thank you for choosing one of ITC Hotel’s LEED Platinum certified property.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016
par un voyageur vérifié
Nice - excellent Dining Options
Publié le 15 oct. 2023 sur HotelsCommentaire laissé par : Direction de l'hôtel
16 oct. 2023 par Ashutosh Chhibba, Direction de l'hôtel
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016
