Great stay! The rooms were clean, and very large compared to most European city centre hotels and clean. The check-in process could be improved as it's via a clunky app-only system. There is also nowhere to store luggage pre/post-stay. Would stay again!
Commentaire laissé par : Direction de l'hôtel
24 janv. 2024 par AMANO Home-Team, Direction de l'hôtel
Hello Nabil,Thank you for taking the time to share your feedback. We're delighted to hear that you had a great stay at AMANO Home Berlin and that you found the rooms clean and very spacious, especially compared to most European city center hotels.We appreciate your input regarding the check-in process and the use of the app. Your feedback is valuable as we continuously strive to improve our services, and we will take your comments into consideration.Additionally, we understand the importance of luggage storage, and we apologize for any inconvenience you experienced in this regard. We'll explore options to address this concern and provide a more convenient solution for our guests.Thank you for your understanding, and we're thrilled to hear that you would stay with us again. We look forward to welcoming you back to AMANO Home Berlin in the future. If you have any further comments or suggestions, please feel free to let us know.Best regards,Your AMANO Home Berlin