Les notes se basent sur un nombre total de 926 avis vérifiés
4,3 Propreté de la chambre
4,1 Services et personnel
4,0 Confort de la chambre
4,0 Conditions de l'hôtel
Avis ebookers vérifiés
par un voyageur vérifié de paris
Bon hotel Mercure
Publié le 4 juil. 2018 sur ExpediaExcellent accueil. Tout le personnel est sympathique et professionnel. Chambres bien equipees sauf la salle de bain qui manque d’un meuble pour poser ses affaires. Piscine tres agreable pour se rafraichir en fin de journee.
15 mn du chateau a pieds mais un peu loin de la gare centrale.
par un voyageur vérifié
Publié le 25 janv. 2024 sur Hotels
Commentaire laissé par : Direction de l'hôtel
29 janv. 2024 par Reservation Team, Direction de l'hôtel
Dear Jim , We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House. We are delighted to hear that you had such an enjoyable stay with us! It is always a pleasure to receive positive feedback. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regardsReservation Team
par un voyageur vérifié
Publié le 22 janv. 2024 sur Expedia
Commentaire laissé par : Direction de l'hôtel
23 janv. 2024 par Reservation Team, Direction de l'hôtel
Dear Ray , We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House. We are delighted to hear that you had such an enjoyable stay with us! It is always a pleasure to receive positive feedback. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regardsReservation Team
par un voyageur vérifié
Publié le 21 janv. 2024 sur Expedia
Great party venue
Commentaire laissé par : Direction de l'hôtel
22 janv. 2024 par Reservation Team, Direction de l'hôtel
Dear Anthea, We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House. We are delighted to hear that you had such an enjoyable stay with us! It is always a pleasure to receive positive feedback. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regardsReservation Team
par un voyageur vérifié
Publié le 19 janv. 2024 sur Expedia
Commentaire laissé par : Direction de l'hôtel
22 janv. 2024 par Reservation Team, Direction de l'hôtel
Dear Manish , We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House. We are delighted to hear that you had such an enjoyable stay with us! It is always a pleasure to receive positive feedback. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regardsReservation Team
par un voyageur vérifié
Weekend trip
Publié le 15 janv. 2024 sur HotelsPositives
Large room with bath and separate shower.
Staff welcoming, easy checkin and out.
Comfortable large bed, great price.
Negatives
Views not that pleasant
Noise from hot air heater in room very annoying when trying to sleep.
Commentaire laissé par : Direction de l'hôtel
22 janv. 2024 par Reservation Team, Direction de l'hôtel
Dear Eirwen Thank you for taking the time to tell us about your experience at the Mercure Cardiff Holland House Hotel & Spa. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, With regards, Reservation team
par un voyageur vérifié
Publié le 14 janv. 2024 sur Expedia
Commentaire laissé par : Direction de l'hôtel
22 janv. 2024 par Reservation Team, Direction de l'hôtel
Dear Martyn, Thank you for taking the time to leave your review. We can see that you have enjoyed your stay, which is always a pleasure to read. We will be sure to share this review for all of the team to read. We look forward to welcoming you back in the future With regards, Reservation team
par un voyageur vérifié
Publié le 14 janv. 2024 sur Expedia
Commentaire laissé par : Direction de l'hôtel
5 févr. 2024 par Reservation Team, Direction de l'hôtel
Dear Mark Thank you for taking the time to tell us about your experience at the Mercure Cardiff Holland House Hotel & Spa. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, With regards, Reservation team
par un voyageur vérifié
Publié le 11 janv. 2024 sur Hotels
Commentaire laissé par : Direction de l'hôtel
22 janv. 2024 par Reservation Team, Direction de l'hôtel
Dear Maryam, We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House. We are delighted to hear that you had such an enjoyable stay with us! It is always a pleasure to receive positive feedback. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regardsReservation Team
par un voyageur vérifié
Publié le 8 janv. 2024 sur Hotels
Commentaire laissé par : Direction de l'hôtel
22 janv. 2024 par Reservation Team, Direction de l'hôtel
Dear Francisco Thank you for taking the time to tell us about your experience at the Mercure Cardiff Holland House Hotel & Spa. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, With regards, Reservation team
