Dolphin House London

Un hôtel typique dans un quartier résidentiel de Londres. Équipement et confort très correctes, rien à dire. Le personnel est sympa mais pas très expressif et un peu léger mais apparemment c'est la façon de faire dans cette ville. Je conseille cet hôtel pour un week-end romantique. Néanmoins il est un peu loin du centre touristique, et donc, il faut prendre le taxi pour ce rendre dans les lieux à visiter (et c'est cher !).

j'ai choisi cette résidence car je partais avec mon fils de 5 ans, donc le fait de pouvoir manger sur place et la piscine étaient un gros plus. les plus: quartier calme, métro à 2mn à pied, appart deluxe nickel, moquette épaisse, 2 écrans plats, grande piscine, matelas ferme et confortable, salon gigantesque de 50m2, petite cuisine fonctionelle, petites supérettes pratique en dépannage les moins: chambre 510 en face de l'ascenceur donc passage et bruit (restant raisonnable), appart surchauffé meme toutes fenetres ouvertes, pas d'eau chaude par moment, pas assez de couverts (2 de chaque), pas de verre à dent, pas assez de vaisselle, pas d'éponge ou brosse pour faire la vaisselle, oreillers et duvets en plumes-bien trop chaud- alors que nous avions fait une demande pour cause d'allergie (oreillers rapidement changés) nous y retournerons sans problème, avec des couverts pour enfants et une éponge!!!!

propreté irréprochable, literie confortable et très spcacieuse, accueil aimable et compétent.Bilan très positif. Nous reviendrons. Seul bémol, la signalétique trop discrète pour trouver l'entrée de l'hotel.

Kapputte Fenster, die sich nicht schließen lassen, Frühstücksraumkj viel zu klein für die Anzahl der Zimmer, Personal zum Teil unhöflich

I was upgraded from a studio to a 2 bedroom apartment. The rooms were very well presented and very comfortable. I had 3 televisions, one bathroom with shower and another with a bath. The kitchen had all I needed to prepare a simple meal.

Close to tube and in excellent neighborhood, room was spacious and well equiped. Not your typical hotel, but wonderful for experienced travelers who like to explore on their own.

Terrible service!!! The hotel was super cheap in terms of providing service, but charged like a 4 star hotel. Very basic things that come standard in most hotels like breakfast, internet access, local phone calls, were charged! On top of that, they don't refill anything. The soap they give you is all you get for the ENTIRE stay. Even if you finished a bottle, they won't refill...they might though but you might get slammed with a service fee. They wash the 2 towels you get every 3 days only; and they don't even feel nice. The towels were rough and get sticky when wet. The door to the room was also faulty. We only realized this the second day we were there only by chance. We pushed the door after we closed it from the outside and it opened to our surprise. The door doesn't lock properly! Every time we left the room, we had to open and close the door like 10 times until it locks...and this is NOT an exaggeration. One time I got so upset that I slammed the door so hard for it to finally lock. And to top it all off, I felt like they treated us like criminals right when we entered. During check in, they not only asked for my passport, but they also wanted to look at my fiance's passport. Then they asked me to put a $200 deposit should we decide to use any of their "wonderful" services like if we wanted breakfast or use internet in our room--um, which should be free. This was the single most expensive place I stayed in, and the cheapest too!

My friend and I stayed here for 4 nights. The location is good, only a few minutes from Pimlico tube station and walking distance to many attractions. Nice restaurants and shops in the area. Lovely gardens on site. Tha apartment was comfortable and the wee kitchen ideal, there was even a pint of milk i the fridge. The pool and spa were lovely. Staff pleasant and helpful. I cannot comment on the restuarant as we ate our meals out and had breakfast in the apartment. We loved this place and will stay here again!

Used the Dolphin Square for the first time in Oct 2011. Location is really convenient to tubes but the room could use a few tweaks. The lighting was very poor - almost impossible to see to read or to put makeup on The lighting made the closet a dark hole and if the closet door was open you couldnt open the bathroom door or get into the room. We resorted to taking the shades off the lamps but it didnt help much. The information book in the room gave another guest's phone number as the number to retrieve messages - Im glad Im not him !

Great facility - clean, large rooms for europe, staff was friendly, health club was fabulous, easy access to all venues. Would go back on my next visit without question.