Eurostars Das Letras

Très bon hôtel à Lisbonne, bien placé (10 min à pied du centre), au calme. Les chambres sont belles, récentes, propres. Le design des chambres est très réussi. Nous n'avons pas testé le petit-déjeuner (arrangement sans repas). En résumé: à conseiller!

Excellent à tous points de vue ! L'hôtel propose le choix entre 4 types d'oreillers !! A recommander. Excellente situation en plus, et le garage à 15€ par jour est très pratique.

Would recommend hotel due to good location,parking,good staff and breakfast also free Internet .reasonably priced.metro is nearby.

Hotellet låg med gångavstånd till mittets kärna men ändå på en lugn ocg trevlig gata.Vi hade fönstret öppet när vi sov men trots det hörde man ingenting från stadens energi.Trevlig personal.Jag har glutenintolerans ocgh utan problem fick jag in en tallrik med olika sorters av glutenfritt bröd.Mycket uppskattat.

El hotel estuvo bastante bien, es bastante limpio y ordenado, la ubicacion es un poco a trasmano ya que es en una subida.

Das Hotel ist einfach top. Schon wenn man es betritt besticht es durch seine sehr moderne und stylische Lobby und Bar. Die Zimmer sind wie kleine moderne Wohnungen. Parkettboden, klassisch-moderne Möbel und ein sehr grosses und modernes Marmorbad mit Badewanne und separatem Duschraum. Der Service ist top. Egal was wir fragten, es wurde uns immer super weitergeholfen und wenn das Personal mal nicht weiter wusste, wurde es gleich abgeklärt. Sie haben uns Top-Restaurants empfohlen! Am frühen Abend des Geburtstages meiner Freundin kamen wir aufs Zimmer zurück und wurden mit eisgekühlte Flasche Sekt und eine Früchteplatte überrascht. Dies ohne etwas zu sagen und natürlich ohne Mehrkosten. Einfach ein Top-Service. Wir würden das Hotel sofort weiterempfehlen und wenn wir das nächste Mal nach Lissabon fahren natürlich auch selber wieder besuchen.

Extremely nice hotel in very convenient location. Would definitely go back. We did not get breakfast which was grossly overpriced. Had we paid what they asled for breakfast it would have changed our marks.

I was looking forward to our stay at this hotel based on its great reviews! Although the location was great and the staff for the most part were helpful, my experience here was subpar. After our first night's stay, our room was cleaned the next day and our room key had been taken by the cleaning staff . We had turned the lights off but to prevent coming back to a hot and humid room, we left the key card in the outlet. That night we were given a replacement key and an apology. The next day we came back to our room after a long day of sightseeing, only to find our room door completely wide open. This was concerning not only because our property could have been stolen, but for safety reasons. And again our key had been taken from where we left it. I called the front desk and reported it. The man came up and checked the door to see if there was a problem with the door and there was none. I was told the manager would be notified immediately. We received no apology from management or this issue was not addressed with us at all. This would typically not fly at any other "supposed" 5 star hotel. Based on my experience here, I would not stay at this place again.

We spent 2 hours getting from the Algarve and 2 hours finding the hotel...beleive me it was worth the search. The hotel is gorgeous, the staff more than helpful. The room not only beautiful, but spotless and with lovely amenities (robes. slippers etc).[...], the bellman was also the bartender and he could do it all. He even recommended a local fish place down the street that was awesomeI would not hesitate to recommend this place to anyone.

This Hotel was in a superb location..just a 5 min walk to the nearest metro..wonderful vegetarian friendly restaurant next door...Staff was extremely helpful in resolving a potentially disastrous travel mishap..Rooms clean and modern...