Sonesta Miraflores

Wow my experience here was all over the proverbial map! So first off pictures are deceiving...this is a very small boutique hotel, unlike the picture which has you believe that this is a huge Marriott. Plus was the location...two blocks from Kennedy Parque and 8 blocks from Larcomar (highly reccomend)...2-3 blocks from big casinos as well.....walking distance to everything in Miraflores. Close 24 hours store 2 blocks away helps too. Includes a breakfast which is good...ask them to make you an omlette...not immediately apparent they make them. So rooms there are 4 to a floor...do not get a street room...they are building caddy corner and start right at 7am and its freaking loud. get on backside of hotel. I get to my room on night 1 at 1am and the ac doesn't work, my toilet gets backed up and the internet doesnt work. So tired I dont complain, but in the am have to convince them to switch rooms....they eventually do after a third opinion is that my ac doesnt work. They put me in in 204...highly reccommend. A patio which is so cool....ask for that room if avail. The internet is very spotty, goes in and out frequently...they have a "business" room which is in a kind of closet but oh well you can connect...bring an ethernet cable dont rely on wifi. Bottom line is I would prob not stay there again, but mainly because I am done with that area...and being a single guy, they were really in my business walking in and out...

All the staff was extremely friendly. I was a little hesitant not knowing much spanish, but they had staff that spoke english well enough to make it easy. The room was always cleaned well even if I left the room a little later than usual. The room service was prompt and polite. The ONLY issue I had was with the air conditioner not really working too well. It only went down to 16C, and even then it was struggling. It kept the room cool enough to sleep well. As another review mentioned, if you aren't down for breakfast at an early hour, there isn't much left to pick from. So I only had breakfast there once, and found some nice little places near Kennedy Park. There are two grocery stores located nearby, usually a 1-2 minute walk away. Security and police presence in the area made me feel a bit safer. I really didn't feel unsafe at all in Miraflores. Security at the hotel was awesome. They were friendly and greeted me kindly every day and even at night.

The location and the staff are good, but apart from that the hotel needs serious improvements. To start with, it is an old building converted to hotel. The entrance is a staircase, so your rollers will have to be lifted to the tiny lobby. Breakfast is good tough.

We were very happy with the Sonesta Hotel. The staff is extremely helpful. They go beyond the call of duty to make your stay enjoyable.The hotel is centrally located in Miraflores. It is near excellent restaurants and great shopping. The hotel is clean and has parking included which is very important if you are renting a car.

The staff was very helpful and friendly and the rooms were clean and comfortable. Unless you are looking for a more resort type hotel with a pool, health spa or casino, it's a great place to stay. The location was convienient for getting to all parts of Miraflores. I enjoyed my nights here.

Excellent stay! Just one exception on first night where hotel staff had a trouble with original room booked due last minute emergency. Final suite they assign to me was very confortable and clean!

The room was very confortable,the food great and the attention excelent.The location fantastic every thing is close .I will come back again.

Its a small hotel that had all of the necesary needs,in a great location near all of the wonderful places to eat and see. My only complaint is I had some difficulties with the WiFi in my room.

I was charged an outrageous amount for 6 local calls and 1 long distance call last two minutes. Approximately $25.00 U.S. I also tought the bottled water in the mini-refrigerator was complimentary since I prepaid $600 U.S for the room for the week. They charged me $2.00 per 16 oz. bottle. I used 15 bottles because you can't drink the tap water there, so 5 of the 15 bottles were used for brushing my teeth and rinsing. I would have went to the market and purchased two 2 litre bottles if I would have known the water wasn't complimentary. My $600 was supposed to have cobered the taxes, but upon checking out there was another $25 of hotel taxes. The restaurant staff was nice and helpful, but the complimentary breakfast buffet was less than tolerable. The milk for the cereal was room temperature. If you got there 3o minutes before the buffet was over everthing was cold or already taken, so you would be left eating two pieces of toast with an egg cooked to order. The butter, jelly, slat, pepper, etc...were all in packets, so good luch getting the jelly open. I had to use my knife to open the packets and would get jelly all over my hands every time. It was impossible. I had to ask for extra napkins that were the size and thickness of Kleenex tissue. Half of the front desk staff were very good, but two were not good at all. But the maid service was top notch. I tipped the maid, and restaurant staff very well, but didn't tip the front desk staff at all. Ask for a room in the back of the hotel. My room was on the street front. Much street noise and traffic until the wee hours of the morning. The rooms were nice and adequate. I asked for a non-smoking room, but you could smell the smoke in the room as soon as you walked in the door. I got used to it after the first day. The location was excellent. Within 3 blocks walking distance to many shoppes, restaurants, and banks. Internet service was out for one whole day and one half day during my stay. Water was off for 4 hours one day.

They were working construction on the streets every morning and all day. Not the hotel's fault. I can see it will be beautiful when they finish it. A minor inconvienence. The restrurant has a small but excellent breakfast buffet. Lunch and dinner seem limited considering the cafes within walking distance.Hotel bar is very small. Entire staff is excellent. Be careful, the laundry services are expensive. Several laundries within 100 meters. Telephone calls cost about $1USD each.