110 € Prix moyen / nuit
Prix et promotion valables pour un séjour du: Arrivée 6 sept. 14 Départ 7 sept. 14

Blue Bay Grand Esmeralda - All Inclusive

4 étoiles
Carretera Federal Chetumal - Puerto Juarez Km. 300, Riviera Maya, 77710
Présentation
Si vous êtes à la recherche de plages et de nature, l'hôtel Bluebay Grand Esmeralda de Playa del Carmen est pour vous ! Situé directement sur le front de mer, il constitue une retraite paisible d'où vous pourrez visiter les merveilleuses ruines maya de Tolum, Chichen Itza et Cozumel.

Emplacement


L'hôtel Esmeralda est un hôtel de luxe situé à Playa del Carmen, à quelques minutes de la plage.

  • 35 min en voiture de l'aéroport international (Cancun)


Restaurant


Les 9 restaurants et bars de l'Esmeralda vous proposent des délices culinaires, depuis le classique hamburger aux repas à plats multiples, le tout dans un environnement naturel.

Chambres


Réparties dans des bâtiments de 2 et 3 étages, les 979 chambres de luxe sont climatisées, décorées avec une légère touche maya. Elles offrent tout le confort moderne et sont équipées d'un coffre-fort numérique, d'une TV LCD, de matelas en latex et d'une terrasse privée avec vue sur la mer.

Général


Les installations de loisirs de l'hôtel Bluebay Grand Esmeralda Playa del Carmen incluent un luxueux spa avec circuit thermal, une douche écossaise et une petite piscine, un espace fitness et une boutique spa. Les salles de réunion offrent tous les équipements audiovisuels adaptés à vos évènements, trandis que l'environnement naturel constituent le cadre parfait pour un mariage de rêve. Facile d'accès, cet hôtel est proche de l'aéroport international de Cancun.

Blue Bay Grand Esmeralda - All Inclusive Chambres

La description de la chambre n'est pas disponible en français.
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Description en anglais

Services

  • Piscine extérieure
Général
Climatisation
Activités
Piscine extérieure
Salle de fitness
Centre de fitness ou spa
Sauna
Tennis
Restauration
Bar/Salon
Restaurant
Services
Salle de conférence
Service de garde d’enfants
Equipements pour conférences
Chambre
Télévision satellite
Radio
Coffre-fort
Téléphone
Mini-bar
Sèche-cheveux dans la chambre
Planche à repasser

Recommandations personnalisées

Les clients qui ont consulté Blue Bay Grand Esmeralda - All Inclusive ont aussi réservé ces hôtels

Carte

20.7003 -87.0132
La description de l'hôtel n'est pas disponible en français.
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Description en anglais

Equipements pour réunions

La description de l'hôtel n'est pas disponible en français.
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Description en anglais

Repas

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Description en anglais

Conditions de l'hôtel

Arrivée :
1500
Départ :
1200

Conditions générales

Les tarifs affichés dans une devise autre que la devise locale de l'hôtel, sont sujets aux fluctuations du taux de change international. Le tarif peut varier durant le séjour. Des frais supplémentaires peuvent être appliqués pour les enfants et pour certains services.

Certaines infrastructures et/ou services peuvent se trouver en dehors de l'hôtel. Des frais supplémentaires peuvent être facturés pour leur utilisation.

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Avis clients (en anglais ou autre 316)

Notes et avis pour Blue Bay Grand Esmeralda - All Inclusive

Note globale

3,8 / 5
5.01.0
316 sur 316
Services :
3,8
Propreté :
4,2
Personnel de l'hôtel :
4,3
Chambre (Confort) :
4,1
Situation :
3,9
Qualité/Prix :
4,2

82 % des voyageurs recommanderaient à un ami.

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Avis pour Blue Bay Grand Esmeralda - All Inclusive

Note

4
5.01.0
Busy Mama of 4
Philadelphia,PA
14 août 14

get away

We arrived and were greeted by very friendly staff. Jorge at the front desk was amazing. There is no a/c in the lobby and some of the restaurants, but our room was very cool. The spa was amazing and Luisa was so gracious as she showed us around. The resort is very large, so this is not a good spot for the elderly or very young. Requires a lot of walking, and waiting on the trams can take up to 20 minutes. the food is great and, Aurelio at the Mexican restaurant is an amazing waiter. All pools were only4 ft deep, so they were all really hot. Good value but not 5 star.

Services de l'hôtel (5 = le meilleur, 1 = le moins bon) :
Services :
3
Propreté :
4
Personnel de l'hôtel :
5
Chambre (Confort) :
4
Situation :
3
Qualité/Prix :
4
Tourisme: Short walk from hotel

Definitely go to the lagoon, just a short walk up the beach. It's beautiful, and the resorts beach is pitiful.

Avis pour Blue Bay Grand Esmeralda - All Inclusive

Note

3
5.01.0
stuko
mesa, az
13 août 14

good fun

Okay but after the shower drain and bathroom drain wouldn't drain for two days, you think they would have fixed it or moved us to another room.

Services de l'hôtel (5 = le meilleur, 1 = le moins bon) :
Services :
3
Propreté :
2
Personnel de l'hôtel :
3
Chambre (Confort) :
1
Situation :
4
Qualité/Prix :
3
Shopping: Short drive from hotel

Buy your booze off the resort. All drinks are watered down

Avis pour Blue Bay Grand Esmeralda - All Inclusive

Note

2
5.01.0
MMFF
Ohio
7 août 14

Not good

Room was poor and front desk not helpful. Pool and beach crowded. Walk is 5-10 min to beach from non VIP buildings. Food is good but most areas not air conditioned. Staff in restaurants very nice. Evening shows not great and space is very hot.

Services de l'hôtel (5 = le meilleur, 1 = le moins bon) :
Services :
2
Propreté :
2
Personnel de l'hôtel :
3
Chambre (Confort) :
2
Situation :
3
Qualité/Prix :
2
Tourisme: In Hotel

French restaurant is great

Avis pour Blue Bay Grand Esmeralda - All Inclusive

Note

4
5.01.0
Taylor Young Traveler
Atlanta, Georgia
5 août 14

Beautiful Place But...

Our experience overall was very pleasant. The staff was AMAZING!!! Hands down some of the nicest, most attentive staff I've experienced. The grounds were beautiful and were manicured well. The food was good and so were the pools. There were two drawbacks, though. I came with my boyfriend and the Blue Bay definitely caters more to families. There were no activities on the grounds that catered to people our age ( we're both in our 20s). At times, we were a little bored. But if you just want to get away and relax, this place is PERFECT. The other drawback was the beach. It was murky and there was a TON of sea things (seaweed, sea urchins , rocks, etc) along the shore. Definitely not the picturesque beach I was hoping for. But the pools were nice and plentiful so it wasn't that bad. We stayed in the Emerald Suite with the private pool right off the room and that was amazing. It came with a beautiful breakfast spread delivered by room service, free mini bar and bottles of alcohol (restocked daily), and spa discounts. It was a beautiful room. I'd say it was a great value! PS: DO BRING BUG SPRAY!!!! YOU WILL NEED IT!!!!

Services de l'hôtel (5 = le meilleur, 1 = le moins bon) :
Services :
4
Propreté :
4
Personnel de l'hôtel :
5
Chambre (Confort) :
3
Situation :
4
Qualité/Prix :
5
Avis pour Blue Bay Grand Esmeralda - All Inclusive

Note

3
5.01.0
Youell
London
11 juil. 14

Great facilities, staff not great

I stayed at this hotel years ago when it had not long opened and so was really excited about going back with my partner. Unfortunately it didn't match up to expectations this time round, it got off to a bad start when we arrived and was checked in by Emmanual who was extremely rude. The rooms were as I remembered, clean and to a good standard, and the pool areas were nice, although the pool itself could of done with a bit of a clean lots of bits and pieces floating in the water, the food options are great and the buffet restaurant has a good selection. The hotel has somewhat tired since the last time I went and I think this lets it down, I didn't expect it to be as pristine as it was when it first opened but I also didn't expect it to look as worn out as it did in places. Unfortunately the gym/spa and sports bar had burnt down the weekend before we arrived which affected our stay as well. Finally we unfortunately got checked out by Emmanual who was rude again, obviously took a disliking to us from the moment we arrived for whatever reason. I think majority of the staff could do with some customer service training, we had a bad experience with guest services as well when we reported our AC unit leaking all over the floor, it took 5 phonecalls to guest services, being hung up on twice and in the end an extremely angry visit to concierge to speak to the manager before it was resolved and the water cleaned up. I think this lets the hotel down somewhat. I have to say that Luiza around the pool area was amazing though and we did have some pleasant staff during our stay.

Services de l'hôtel (5 = le meilleur, 1 = le moins bon) :
Services :
4
Propreté :
5
Personnel de l'hôtel :
2
Chambre (Confort) :
4
Situation :
4
Qualité/Prix :
4
Vie nocturne: Short drive from hotel

Must spend a night out in Playa Del Carmen, lots going on and a great atmosphere, would recommend Blue Parrot.

Avis pour Blue Bay Grand Esmeralda - All Inclusive

Note

4
5.01.0
Xoxolauriexoxox
Wisconsin
9 juil. 14

Nice resort

Resort was nice and clean. Had good experience other then the fire but they cleaned it up quick. Great food lots of sun and close to 5th ave only cost $5.00 for transfer to 5th ave(not walking distance much farther then that) beach is taken care of the best they can but not the best water in that area so if you are looking for amazing beach with blue water this is not the right resort for you.

Services de l'hôtel (5 = le meilleur, 1 = le moins bon) :
Services :
4
Propreté :
4
Personnel de l'hôtel :
4
Chambre (Confort) :
4
Situation :
4
Qualité/Prix :
5
Tourisme: Short walk from hotel

Go to the beach and when looking at the water walk to the left about 8 mins to crystal clear water and lots of fish in a lagoon.

Avis pour Blue Bay Grand Esmeralda - All Inclusive

Note

3
5.01.0
Anonymous
Toronto, Ontario
8 juil. 14

Could have been better...

Front-desk associate was rude when I checked in, however all the other staff were friendly. Hotel "shuttle" needs to improve on their availability as it does not run conveniently and some walks are quite far. A la carte dinner service was slow and food took very long to arrive.

Services de l'hôtel (5 = le meilleur, 1 = le moins bon) :
Services :
3
Propreté :
3
Personnel de l'hôtel :
4
Chambre (Confort) :
3
Situation :
3
Qualité/Prix :
2
Avis pour Blue Bay Grand Esmeralda - All Inclusive

Note

3
5.01.0
Chelin72
Riverside, California
7 juil. 14

It was ok

We went for our first family trip with our two girls. Who are 5 years old and 2 years old. They had a great time at the kids pool. The staff at the Kids Club were amazing. The girls had plenty to do and enjoyed the time there. The mean pool was great and very clean. The food was good and nice views. Room cleanliness was perfect! Agustin clean our room all week and did fantastic job. He was great and very friendly. The only bad thing was two bar tenders were not very friendly and made my drink with a bad attitude. The lobby dos not have air conditioning and sports bar does not have a big screen t.v. Over all it was ok

Services de l'hôtel (5 = le meilleur, 1 = le moins bon) :
Services :
3
Propreté :
5
Personnel de l'hôtel :
3
Chambre (Confort) :
5
Situation :
4
Qualité/Prix :
3
Shopping: Short drive from hotel

We went to Playa del Carmen for our shopping and had a great time. We found great deals on souvenirs. We took a taxi from the resort for $20 one way and $20 back.

Avis pour Blue Bay Grand Esmeralda - All Inclusive

Note

2
5.01.0
fredstein frank's brother
NY
7 juil. 14

happy to now be home

The concept is nice of all inclusive but it did not cut it. On checkin I was told to return the next day to get my second room key for apparently there was a shortage. The shortage was noted at all restaurants where the staff was lovely but stretched to the limit so waiting for water took forever. The shortage was also noted with insufficient room towels. The worst was in my family of 4, 3 had severe diarrhea as well as many friends who traveled with us. Take immodium with you if you visit

Services de l'hôtel (5 = le meilleur, 1 = le moins bon) :
Services :
3
Propreté :
3
Personnel de l'hôtel :
4
Chambre (Confort) :
3
Situation :
3
Qualité/Prix :
3
Avis pour Blue Bay Grand Esmeralda - All Inclusive

Note

3
5.01.0
RD YD
usa
6 juil. 14

All around good value .

If you want a ocean view I would sugest building number 5 . Food was fair . A must see walk left from the beach about a 5 minute walk is a awsome lagoon fresh water inlet take a camera its the best beach pictures you will find .

Services de l'hôtel (5 = le meilleur, 1 = le moins bon) :
Services :
3
Propreté :
4
Personnel de l'hôtel :
4
Chambre (Confort) :
4
Situation :
3
Qualité/Prix :
4
Dîner: Short walk from hotel

Make your reservations as early as possible .

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  • * Taxes et frais inclus