The Westin Resort & Spa, Puerto Vallarta

the hotel has a wonderful modern mexican design, the rooms are comfortable and the pools and beach are full of comfy beds. helpful and nice staff as expected. you'll be one block away from the Marina where you have really good and cheap restaurants (try the Victor's). downtown is 20mn away in taxi or 40mn in bus if you want the full experience. the seafront was renewed last year and is spectacular.

Great experiencie. Only negative is that they charge $15 dollars a day for internet services.

Hotel was very nice & the staff was amazing. I would stay here again. Just make sure you request a king bed when you book. I forgot to request a king bed when i booked mines and got stuck with two queen beds. Other than that every thing was good.

Everything good, only downside WiFi was expensive. Would not stop us from returning next year.

The Westin was a great place to spend a week. The hotel staff truly made our stay wonderful. They only had one restaurant open so we're glad we didn't do an all-inclusive package. We had breakfast every day and the food was really good. We were very happy with our room. It was well appointed and the beds were very nice. We had a wonderful view of the bay and the city. I would recommend this hotel without reservation. We truly enjoyed it.

When the groups were staying at the hotel on weekends it was noisy in the hallways. That's it for the downside. Beautiful view of pool & ocean from balcony. Excellent breakfast buffet with a few different items each day.Westin has a "crackerjack" staff, second to none. Probably not for the young crowd but a great place to relax for the rest of us.

We enjoyed our stay and chose this hotel because of the incredible deal we received even though the hotel is a bit further away from downtown than we like to stay. We rode the bus just about daily which runs every 15 minutes in front of the hotel. We also enjoyed the breakfast buffet, which was included in our pricing, every day. The staff was wonderful and remembered our names after the first day. The grounds are kept up very well. The only disappointment we had was that the lounge chair in our room was stained/gross, the drain in the bathroom sink was very slow, there was a bit of mold at the bottom of the shower and some of the doors in the room needed to be fixed. But overall, we enjoyed our stay at this hotel.

This was my first stay at any location in the Marina area of Puerto Vallarta, though I have been going there for over twenty years. In the past, I have always stayed either in town,or close to town. My experience in the Marina area, and particularly at the Westin far exceeded my expectations! The staff at the Westin was very well trained and could not be nicer. The front desk people in particular, and management in every department, were helpful and pleasant in every way possible! I would highly recommend this hotel. The Marina location itself also was very nice. A breath of fresh air from the sometimes crowded and noisy city areas!

This hotel was a very good pick. Close to the airport and to downtown. The hotel was clean and the people there were courteous. They didn't have any amenities like kayaks or games there, the beach was kind of small and they only had 3 umbrellas on the whole beach. Also, some amenities like the little covered seats by the beach were extra. This being an expensive hotel I would've expected them to be free.

We had a great time. Was somewhat skeptical given some other reviews that we had seen, but were pleased with everything overall. We thought the food was great, the service at any of the restaurants/bars more than friendly and prompt. They could use more help at the front desk - lots of impatient long lines. The ocean view room was lovely. Room service was hit or miss; lots of loud birds outside the door in the mornings, but all in all this was a really nice stay for the money. Kid friendly, but enough pools that one side was the kid side and one was the non-kid side, which was nice (as someone looking for quiet).