Carlton Hotel Galway City

Carvery lunch was ok on Saturday but dinner in the restaurant on Sunday evening was not so good. Soup was watery and steak was tough. Would stay in the hotel again but will not be eating in the restaurant again.

5 of us stayed in an "apartment" in the Carlton hotel for 2 nights on 28 August 2010. Checking in was very unfriendly and unhelpful, typical lack of staff training and general poor attitude of the Irish receptionist (checking out was better, more friendly - non - Irish receptionist). The apartment was ok,but no cooker although an extractor fan was provided(?). Apartment was small and was pretty hard to get around with the excessive use of very heavy fire doors (one required to open 4 such doors to travel from bedroom 1 to 2) Generally the hotel is of a very poor standard of design, i would suspect an untrained/unqualified person was employed by the owners to "design" the hotel rather than an architect, the main restaurant was hilariously tacky - decked out in fake stone chairs (think Stonehenge from Spinal Tap) and huge plaster arms holding up part of the ceiling (think Scarface). Getting from the reception to hotel room would require a map or at least staff who could direct guests although the guy we met on corridor hadn't even enough English to say "i don't speak english" im sure if he was trained he could have went in search of a colleague who could assist but he just went back to vacuuming the corridor.Internet situation was pretty poor, no wi-fi instead one had to take long walk to pay €10 deposit at reception to avail of internet cable...reception had no change of a €20 and seriously suggested that we give them the full €20 as deposit rather than getting change for us (or better still have a float available at reception). Shoddy hotel won't be back, woken during the night by hen party cackling up and down the corridor, also guy being restrained from a fight when I was moving my car on the sat night. Give it a miss...seriously.