Genesee Grande Hotel

To start the room was not ready on time and we had the so called "King Suite". The service was indifferent and less than engaged. The room itself was large but old and the TV was at least ten years old. The worst part was the air conditioning that kept turning on and off every ten minutes which made sleeping a challenge. Overall I would suggest staying at the Jefferson Clinton hotel while in Syracuse.

Stayed here with my daughter to visit the university. Place worked well, within walking distance to the campus. We did not have to drive at all while in town. I noticed they have an airport shuttle too, so rental car is only needed if you want to look outside of town. Rooms were clean and neat. Bathroom was small, but funcitonal. Fitness room was superior to most. Two computers provide in the lobby worked well. Lobby is nice. Breakfast can be purchased at the restaurant in the lobby, but there are lots of local options as well.

The rooms are a nice size for the price. I stayed in a suite and had a master bedroom and an office for the price that would get me a closet sized room back home. The check-in was pleasant. The shuttle to the airport is wonderful and accomodating. The only issue I had was minor lipstick stains on towels. Replaced the towels and all was good.

Stay was only ok. Room small with no amenities. Not enough towels , long walk to ice machine, far from front desk.

They didn't have my reservation when I arrived. The clerk said that she would give me two rooms next to each other, obviously she couldn't count, they weren't. Rooms were small. Staff in the hallways at all times. At check out time they slipped another persons bill under my door!!!

The reviews were good but some stated old was not sure about hotel. It has "classic" decor not old. Everything is updated and modern. The area down the block is depressed but that is the city not the hotel by the school and the Armory area have great resturants. The hotel resturant was top notch as well. Stayed while my son was at Syracuse for three days I was suprised by the hotel

Nice but old.

We were visiting our son at SU and everything was really nice. We couldn't find an open resturant after the b-ball game and finally went to the hotel and had a great meal with really good service and had a lot of fun. The serice the entire stay was very friendly and professional.

Travel to Syracuse University often The Genesee has been renovated and is very nice. Better than the Sheraton, closer to the university than the Renaissance.

Nice hotel, but not great. For such a large hotel, only one elevator seems silly. The room was a bit small for the price. On the good side, great location, nearby the university. Attractive lobby, clean room, friendly staff.