Millennium Broadway Hotel - Time Square

The front desk staff was really fantastic. We make several trips a year to NYC to see our son perform and have stayed at several different hotels through the years. This visit was wonderful (even with all the construction going on).

Very nice, good location and would recommended to a friend

The hotel was a good value for the money and location in NYC. The staff were courteous and helpful and the location was in the heart of the theatre district and within walking distance to many sights and good restaurants. The beds and pillows were too firm for me, but that would be the only complaint.

Overall good...staff at front desk very helpful, at the restaurant that's another story ...I probably could have made my food and drinks quicker if I did it myself. Can't beat location, 5 blocks from grand central and 300 yards from time square.

The location is second to none. You will pay a hefty price for that location, though. There are really no amenities for what you are paying. The staff was great.

Hotel was in perfect location for midtown. Staff was very accommodating. Room was clean and very comfortable. Quiet even though we were very close to elevator. Will definitely plan to stay there again!!

first time in new york location was great ,could walk to places we wanted to see,room was nice ,staff friendly in all would stay here again

Good service and very clean room and perfect location for Broadway shows and sight seeing

Room full of smoke smell (even though it was supposed to be a smoke-free room), blanket has hairs in it, towel has blood stain, multiple light bulbs out, staff and manager refuse to help with room switching even though there are multiple vacant rooms, nothing to speak of amenities (toiletries inferior to your road side Day's Inn). horrible service all around, never go there!!!! not in a millennium!!!!

Given that this was my children's first trip, I decided to stay in Times Square and opted to upgrade to the "Superior" room on a higher floor (25 and above) to enhance their view. Of course, my room wasn't ready when I arrived at 2:30 and the front desk told me to come back after 4 pm. When I arrived at 7 pm they gave me the key to a 16th floor room and when I asked about my "Superior" room, they said that they didn't have one available (though our traveling companions were given a "Standard" room on the 25th floor at 2:30 pm). The room we got had an obstructed view of a trash strewn landing. We couldn't even see the street, though we had a great view of everyone else's cigarette butts. The manager called and told me they gave me an upgrade since we got two queen beds. RIGHT! She said all she could do was move us the following day, which would have required us to repack, check-out, and check back in. Exceptionally unhelpful. Our upgrade didn't even have a coffee maker. Skip this hotel in your search.