Metro Apartments

This place is perfect if you want to be close to 42nd St/Broadway but don't want to break the bank. What you sacrifice in amenities and creature comforts, you get back in value. This place is located in Hells Kitchen. It's one block from 42nd Street, which offers everything. Warning: if you're not a seasoned traveler, this neighborhood may scare you a bit, as it's far from your suburban home. For the not so squemish, you'll find some great hidden treasures in the neighborhood including the Hells Kitchen Flea Market. Our suite was a decent size and included a toaster, coffee maker (bring your own coffee), microwave, small frige, small stove top, dishes, silverware, glassess (including wine glassess!), an HDTV and a small balcony. Staff was friendly. Overall a good experience.

This is no hilton the staff was not very nice. too much noise from street. no soap in the bathroom. the kids could not sleep with bugs in the room. the room was nice. next time pay more and be happy. I would love to recommend this place to my mother inlaw

The location was pretty close to Time Square and that was nice. The subway was about .25 miles away, so fairly close. The room was nothing special and could use a little TLC, such as new carpet or flooring and paint. The bathroom was slightly dingy and could use some sprucing. Overall it was just average for your buck, no bang!

My husband and I travel to New York each year for a weekend getaway. This weekend was "GREAT", except for the hotel stay. Besides being convenient to the parking garage, the hotel was horrible! Upon entering the hotel we were approached by a terribly unprofessional customer service employee. The front desk (a chair and counter top with a few shelves behind it) was very unwelcoming. I wanted to turn around and walk back out the door; however the room was prepaid. The lady at the desk asked to take a copy of my id and credit card for records and proceeded to walk away from the desk into another room to do so. It was a very uncomfortable situation. Upon entering the room, there were many things wrong. Coffee pot, no coffee. The mini fridge did not work. The internet did not connect. There were no washcloths in the room. No heat. The wire running to the heater was punctured by a staple so we did not plug it in because of the risk of fire. Also, the bath tub dripped continually, the outlet in the bathroom was just hanging in the wall, the vent in the bathroom was a piece of metal just hammered to the wall. To sum things up, Metro Apartments should rethink the prices they charge for staying there. It is definitely not worth the money my husband and I paid. I will never go back to, or recommend, this establishment to anyone. Compared to the past two hotel stays in New York, this hotel could not have been WORSE!

We stayed here a night prior to our cruise. It was a couple of blocks away from Pier 88 and was very convenient! The room was clean, a diner around the corner delivers, and it was a perfect 1 night stay! Ask for a room in the back, there is a ton of construction across the street that goes on ALL night!

O hotel necessita de uma reforma e melhor conservaçâo A internet e os equipamentos do quarto estavam funcionando. Precisa melhora a limpeza

I was on business/family trip. Great place to stay, very close to everything in Manhattan. Staff is friendly and very helpful, made us feel like at home. Clean and safe for anyone. I'm strongly recommend Metro Apartments to everyone who want to visit New York City

Room was clean but grills were missing from vents in the rool and the whole place had the look of being under renovation. It was okay for the price, but guests should not expect much.

FIRST warning: There is a big, loud construction project (daytime noise from 8 to 4) across the street that isn't ending anytime soon so if you plan to stay in the room during the day, bring earplugs (and if you ask for the other side of the building, you'll get noise from the Lincoln tunnel 24-7). Again, this didn't matter so much to us because we left at 9 and didn't come back til 4 or 5. SECOND warning: There is an unadvertised extra $50 "cleaning fee" that they collect when you check in if you are staying "more than one night" but oddly they do not provide any cleaning services or linens during the entire stay; this is a fee to clean up AFTER you check out.THIRD warning: This may not be the low-cost option if you had been willing to wait a bit longer to book a room at a chain. Although the rooms are clean and can be low-cost, and the building is safe, there's no hiding that this is no Hilton; in fact, do not mistake this for a hotel because it's not. Metro Apts feels and acts like a slightly run-down apartment building that has started to rent out rooms to tourists but you are still on tired hallways with real live apartment dwellers. A lone, barely friendly security guard is your welcoming party and you are curtly instructed to knock on the door of an office that is a cluttered hive of odd-behavng paper pushers who speak broken English (they seemed Russian?). My wife described this office as "creepy" and we felt unsure about giving them our credit card. The rooms are small "studios" with the basics (even a stove, microwave, frig, sink) but there are odd omissions: they supply shampoo and bath gel, but no bars of soap; there are a few dishes and silverware, but no dish soap; there is no cleaning service, but they charge a cleaning fee. What did I expect for $195? Don't get me wrong: The room was okay, the location was great. I had some buyer's remorse when we checked in at 2 pm and there was HUGE construction noise across the street. Also, when I saw that the Hilton Garden Inn was no longer $340 but instead was offering rooms that same week for $235. Next time: I will wait til the week I leave for NYC and book a higher quality hotel on line. I miss having "normal" hotel services and trained staff, and I want to be sure there's no noise outside. I travel frequently and have a high tolerance for odd choices, but I'd skip this next time.

We travel to NY yearly to take in shows, and have stayed in quite a few hotels of varian quality. This one, however, was the least of them all. If it were located 2 blocks closer to Time Sq. would have made an incredible difference. The area is populated by homeless and street people that may intimidate travelers from other locations, though no fault of their own. The Metro Apts. were nicely furnished, and had a nice flat screen tv. There is some construction in the area, and is the reason given for the roaches that I saw. I was offer a free night and a room change. The staff was attentive. I do not believe I will stay there again.