Days Inn Niagara at the Falls

The staff was very friendly to assist us with whatever questions we have, and they did it with a smile on their face. The hotel itself is somewhat old and needs a bit of makeover. The bathroom grout walls are missing in some parts of the hotel, the non-slip pad on the tub was not glued/adhered on properly. But overall, you can't expect much from a hotel whose location is in an area that is not even developed. We walked about 5 blocks away from our hotel and we did not feel safe at all. There was nothing nearby. It was like a ghost town until you get near the Niagara Falls. For the price paid, I would say this is an average hotel in this area. It could be much worse considering where this hotel was located.

The hotel was near the casino which is reason we went so that was good. Staff was nice, hotel itself was a little run down. Bathroom was kind of gross and falling apart rest of room was good. Loved the dennys attached served well for our late night cravings. Over all a good stay. No hot tub only a small pool. And Sauna wasnt turned on and took a long time to heat up.

Overall the hotel was close to all activities in Niagara and staff was nice and helpful the only downfall was the leaking pipes in the parking garage and the carpet in the room was in need of shampooing and vacuuming and bathroom was in need of replacements of toilet and tub and minor repairs. Sheets had holes.

I have used the hotel for years. This is the first time I have been disappointed at the upkeep of the hotel. First, I asked for a non-smoking room. Upon entering the room I caught the odor of smoke which I am allergic to. I hesitated, then decided to unpack. Once unpacked, I took my toiletries into the bathroom. Then the smoke smell was heavy in there. I immediately called the registration desk and told them about the smell. They apologized and gave me another room. I feel that the cleaning person was smoking in the room. A smoker wouldn't have asked for a non-smoking room. There were enough rooms available at that time. The new room's bathtub bottom was peeling and the ceiling tiles were damp. I'm allergic to mold but didn't see any. I had a room with double beds and got the package deal. The saving grace was that Denny's was right downstairs. The hotel manager said that the hotel was being renovated, but I didn't see any sign of workers on the premisis. I'm just glad there were no bedbugs!

The hotel is clean. For less than a hundred dollars, it is bang for the buck. Stayed with my wife and 5-year old daughter for a night after a long drive (430 miles). Having Denny's at first floor was very helpful. And denny's is 24hours open. Only 2 blocks from the falls so location is wonderful.

Great location for reasonable price, but needs renovation! Dirty carpet and bath.

This Days Inn is in the right location but run by the wrong staff and management. The concept of cleanliness is never heard off in this Hotel. The corridors do smell horrible and have large spots on the carpet if animals not humans who suppose to stay there. The bath room was not cleaned for some times and I had to call twice the room service for the bath tub to be cleaned; never the less remained black. Truly, one cannot walk on the room’s carpet barefooted for it was too dirty. Moreover, the windows were not cleaned probably since the opening of the Day’s inn. To make it short, I will never in my life check in any Days Inn anywhere as long as I am alive.

The location is very near the falls, and the room is much cleaner than I thought.

First of all the bathroom was so dirty I wouldn't have let my hampster walk around in it, let alone my children. They did not have any other rooms available, so they sent someone to clean the bathroom (that did a horrible job!) There were dark brown rings around the tub, hair on the tub and toilet, and pink mold/mildew on the tub mat and bottom of toilet GROSS...also the rug was very dirty and clearly not even vacuumed before we came. The "welcome books" on the desk were even sticky with who knows what. The room also had a broken hair dryer and no refrigerator which were both big inconveniences. The staff were nice and the location was great but the filthiness of this place is not worth the sacrifice.

I asked for a non-smoking room but was given a smoking room...