Venezia Hotel

upon entering the room i was shocked to see how threadbare the linens and towels were. they do not provide microvave or mini fridge. most of the workers were not helpful with directions. language was a barrier for some, fortunately i'm bilingual. the picture posted on your site is very deceptive. you need to revisit the hotel and see for yourself. if they had a pool we never saw one. parking is a problem and they should tell people about it before going there. This was the worst hotel i have ever stayed at. i hope for next year to find something a lot better than this one.

This place was so awful I could not stay there. It was dirty, nasty, smelly, and disgusting. The exterior of the building is ramshackle, with rusty, leaky window unit air conditioners sticking out of the windows. The neighborhood is run-down and seedy. The lobby is dingy, dirty and has old worn-out furniture. The elevator is aged and tiny and I did not think it would make it to the third floor safely. I gave this place one star because there was not an option to give it zero stars.

i was so disappointed because the service was very bad and the staff were unfriendly.

50 years ago, the hotel was probably fantastic. However, I don't think it has been repaired or cleaned since the beginning of the Cold War. It did have free wireless and there was hot water and great water pressure in the shower.

Great Location! (Miami Beach), near by expensive hotels and Ocean Front. Receptionists are bilingual so that many spanish speakers do not have any problems. The rooms are average, but really conftrable.

Beds broken. Staff unfriendly... Far from everything and the worst!!! Is dirty

This was the absolute worst hotel I have every stayed at in my life! I wasn't expecting much since we were on a budget as college students on spring break, but they could have done better. When we first arrived we waited for probably 45min-1hour just for someone to show up at the service desk so we could check in!!!! I finally when down the hall and found the girl just talking to other employees! Next, The beds were made for little people! They did not have a fridge like it stated. And one day we got a knock on our door and it was bug exterminators to spray our room!!! I was about to die then!! Taking a shower was like standing under a dripping faucet, nothing more. It was absolutely awful. I wouldn't reccommend this place to anyone-even on a budget!

First let me say that I am the total opposite of a snob and I dont like elitists that are jerks who complain for no reason. Also, it is important to note that I have stayed in MANY hostels with buildings falling apart, and camped on the ground, so I am not picky. This hotel was formerly called the Malabo. There are people who are homeless AND WHO HURT, so people should NOT complain unless there is reason to! People are blessed to have a place to sleep! However, this place is a hotel that you should NOT stay in until the owner at Pegaso Hotels does something about the place. Spend $4-$6 more which you POSITIVELY usually can find, and stay in another hotel. Money is tight for me too, so I understand how important the $5 can be, but your sleep and life are worth the $5. From the moment I walked down the hallways, I knew this place was bad news. It looks like a flophouse from the 50's with ugly depressing doors that all need to be replaced, and a worn hallway floor. But you know what, these things really didnt matter though much to me. Why? As long as one has a safe place to sleep, and can put their head down on a bed or pillow, they should feel BEYOND blessed, as most people appreciate nothing or little. I did not feel SAFE here! That is when it becomes another story!!! The room was not cleaned properly and there were gross things, including clothing, lying on the floor. The tub was filthy or disgusting, I dont know which was the best way to describe it--- but I think that was due to AGE, more than any negligence on the maid's part. Maids work hard and next to noone appreciates them and their difficult chore, so I try to give them a lot of slack--they deserve it mightily. I think the tub sucked due to Pegaso, not the maid. The beds were made up fine. There were holes in the wall that were not sealed that someone stuffed closed with something else. (you had to see this; this place was surreal; I am not making this up!!!) I felt the hotel was not looked after properly, or checked properly by Pegaso, and as a result was unsafe and potentially very dangerous. Not one, but BOTH windows were broken and would not lock. Someone could EASILY crawl in the window and attack or kill someone or steal their belongings. This is not a joke. This is how tragedies happen, because people laugh at them and minimize them, and say, "nah, that would never happen, don't make a fuss" till something occurs and someone dies. Without question, someone could have easily gotten into the room and harmed someone or been waiting for them when they arrived. (a 7 year old could have gotten into this room) The company that is blessed enough to own this hotel has a responsibility to CHECK all the windows and fix the ones that will not close or lock. I mean get real; not ONE, but BOTH were like this. Death or rapes can result and has resulted in other hotels due to things just like this in SEVERAL other places in this country. Nothing is perfect and noone expects perfection of Pegaso; but they HAVE a lot of money and are again BLESSED to own not one but MANY hotels!!! The very least they can do is check their darn windows and many other things! Some of the staff were nice, and one lady barely spoke English and was just very blunt and not nice! She barked out "GIVE ME YOUR ID AND CREDIT CARD" in her South American accent! Lady, learn how to say things nicely and with BASIC KINDNESS! Didnt your Momma teach you right! I didnt sleep all night as I felt unsafe in the hotel and only was able to get a few hours after 5:30 am when it was lighter. I was exhausted after leaving as I got no rest. I think the company gets angry when people just want to speak the truth. This is not fair. I am a kind soul and gentle, and look to improve things to make their hotel better for the next folks! I look for suggestions and help. My suggestions: 1) Do not stay in this hotel till they fix the things mentioned. Make sure you check your room FULLY--for safety--- ...

room was very old, and because of it shower didn't work. room was very small with two double beds. so , it was very unccomfortable.

Okay, went used this Hotel for memorial day weekend. Decent location across the street from Miami Beach. I walked to south beach and it took about 40min. We took a cab for then on and it was only 5-7 dollars or the bus which is 2$. 5 to 10 min ride max..The hotel it self was okay for just sleeping there. No I wouldn't let my future kids sleep here. But for a trip with the fellas. Perfect.