Arena Hotel

Nice comfortable room with good two-person jacuzzi

This is an older nice hotel in a marginal transition area of town. If you need a place near the HP Center or near downtown you can not beat the price for the buck. The rooms are very large, with a coffee maker, fridge and Microwave. Rooms are older but well maintained and very clean but on the dark side. Excellent off street parking and quite rooms for sleeping with excellent air conditioning. Area is safe but empty at night except for a few homeless and bums. Excellent restaurants are within walking distance downtown (1/2 mile) and a CVS pharmacy within a few feet of the hotel. It is well lit for walking on the main streets but I would not stray to far from the main streets. Easy 5 minute walk to the train station. Breakfast was excellent but the same each day with eggs, sausage, potatoes, pancakes and french toast and the best biscuits and gravy I have had in years. Some fruit and yogurt, with hot drinks and juice.

We arrived at 1 pm and were informed our accessible room that we reserved in November had been given away. The noise outside at night was awful. We also needed to stay an extra night and the staff was going to charge us $104 for the same $79 room. Only after we told the staff never mind did we get a lower rate. This hotel has just gotten much more grungy and dirty. We frequent San Jose once a month. Time to look for a new place to stay.

I stayed here with my family only because we were visiting friends in San Jose. The communal areas were pleasant enough. The room was a little dates, but served its purpose. Breakfast was included and good.

Hotel is disgusting. Stained carpets,walls and ceiling. Could barely get the windows open to air it out, and when we did had to hold them open with . We were there about 20 minutes,told front desk we were leaving and the manager would not give a refund.Horrible customer service.DO NOT STAY HERE.

This is the worst hotel experience ever. I have tried to explain how disgusting this place is, but I keep getting a message that says I am using inappropriate language.DO NOT STAY HERE!!!! I could not get a refund even though I was appalled at the conditions.AVOID THIS MOTEL.It was dirty,smelly and gross. I guess management is OK with unhappy visitors.

We got this hotel room specifically for the jacuzzi tub. That was fine. The location was great. Room was clean. Couch was worn and uncomfortable. There were signs of an aging building everywhere. This is a very nice building and would be a incredible Hotel if the money was spent on the right maintenance. We were satisfied overall and would stay again.

Needs to be up dated. The floor in bathroom and around tub was cracked. Tiles were broken. Jacuzzi had missing fixtures. The kitchenette needed to be updated. Old wood. Colors in the whole room were old.

At first when I pulled into the parking lot I was quite pleased by the outside look of the place. Even when I entered the lobby I was not terribly turned off. The clerk behind the counter was pleasant. It went all down hill from there when she told me there was no exercise facility. As I went to my room I noticed that the hallway carpets were dirty (stained). There were fold up beds stationed in the hallway and it looked like a college dorm room. The room itself had fake wood floors and was cold and dank. I turned up the portable heater and it made loud noises keeping me up all nite. I finally turned it off so I could sleep.

they have limited variety of food for breakfast. we were there for 5 days and they served the same thing over and over. also, the door for the bathroom is scary, it felt like it will fall on us when we open/close it.