Le Westin Montreal

Le Westin was so new that it didn't appear in our guidebook published in 2011. Indeed it felt like a soft opening, in that things felt a bit unfinished. There was nothing overtly lacking. Our room was comfortable and spacious (we upgraded to the deluxe). There was complimentary wi-fi, multiple outlets at the desk for the digitally inclined, and an alarm clock dockable with your iPhone. The food was tasty and showcased local flavors. The house cocktails were inventive, and having fancy trail mix and cheese plate options for bar snacks had us munching away. No doubt, the service was friendly, attentive. Everyone from the desk staff to the valet to the maid seemed genuinely interested in making our stay a comfortable one. It was just every now and then, there were little holes in the ambiance. A lobby corner could have used a flower arrangement. A wall was begging for art. The late night room service menu could have used some hot food options. Location was great in the heart of Old Montreal. We were blocks from Notre Dame and the Old Port. Downtown shopping and the gay district were 15 minute walks each.

I got a brilliant deal on [...]which meant that for the price this was an excellent hotel. I had a huge room with two double beds. The decor was nice but nothing special and the room overlooked another part of the hotel. the shower was nice enough. I thought the breakfast was expensive if you weren't going to have a full buffet breakfast - there are cafes nearby which offer bagels etc at a quarter of the price.there was a pool and gym which i didnt have time to use, although they seemed popular.All in all though, a nice hotel with friendly staff and excellent value if you get a good deal.

The beds are great. The locatation was great five mintue walk to old monteral. Front and back entrance. Nice view of water from room. We were on the 15th floor. Overall nice place.

I had an amazing experience at this hotel. Location was perfect! It was right in downtown Montreal. The staff was SUPER-friendly! Would definitely recommend Le Westin to anyone who travels to Montreal and looking for a good hotel in the downtown area. The only thing I wasn't too pleased with was room service. Food wasn't too great and it was a bit over priced. But there are plenty of small cafes and restaurants nearby that are worth trying.

This was a great hotel - perfect location and great service.

The staff is amazing and bends over backwards to make your stay a pleasure. The indoor pool and sauna is delightful (wish there was also outdoor space) Room service was delicious but took a little longer than ideal. The location cannot be beat totally central to everything worth going to. I would return in a heartbeat!

Best location for walking around Old Montreal I apprecisted warm hearted treatment by concierge for restaurants resevation, tour arrangements etc

Stayed at the Westin downtown. I had a late check-in, which they accommodated with ease. Room service was fast and professional. The room itself was great and spacious, though I wouldn't leave the radio on when the guest first comes in.

The room was comfortable and clean. But the housekeeping was erratic, to say the least. Our bath mat was taken the first morning and not replaced for the rest of the stay. Plus, despite being 2 adults in a 2-Queen bed room, we were constantly shorted on towels. Very odd. But really, the only major complaint.

The hotel is still new, when checking out, all of the elevators were broken, there is NO self-parking so it's all valet. Despite calling down 30 minutes in advance, we waited 45 minutes before I decided to get the key and drive up my car myself. A bunch of other guests did so as well. The check in process was decent. The food choices are very limited and although they attempt to go with fine cuisine, it was anything but fine. The staff however were wonderful and the location is great.