Orla Copacabana Hotel

Perfect location! Perfect location! Perfect location!!

Excellent location, helpful staff. Very small pool. Decent breakfast. Clean and comfortable.

I had a "Standard" room with no sea view and I knew it at the time I made the reservation. Prepaid and non-refundable for five days. Rio is expensive and the room came close to $ 200 per night (including safe, wifi in the lobby, and breakfast). But my room gave on an inside shaft with a small window, very little light in, and a lot of air conditioning compressors running (for other rooms and the hotel facilities). It was thus noisy and uncomfortable. The room was also very small, perhaps 10 m2 with a bathroom of about 3 m2. I felt claustrophobia staying in the room for more than 30 minutes, except to try to sleep at night. On the positive side, the location of the hotel (just at the end of Copacabana close to Ipanema) is excellent, the shower worked very well, the breakfast was excellent and the lobby was clean and inviting. I requested on my last day to check-out at 7 pm instead of 12 noon; this cost me an additonal $100. In summary: If I go back to Rio again, I will try a different hotel in Copacabana along Avenida Atlantica or pay a little more for a room at Orla with a sea view.

This hotel was awesome! is very good located and the staff is very friendly... it has an excellent view from the top roof and the rooms are very clean. totally recommended!

1. excellent location to the beach and restaurants 2. staff is very friendly and helpful 3. room is clean 4. room is very small

I had stayed at this hotel several times between 2001 and 2007. It was never luxurious, but you couldn't beat the location, and it was a reasonable value. My experience this time was distinctly unpleasant. I was never greeted by any hotel staff, except the cleaning ladies, who were top notch. Reception staff started out by refusing to give me the room I had paid for, [...]. After arguing for about 15 minutes with the front desk robot in attendance, he finally gave me a slightly larger room with a lumpy bed facing the street. By the time this pleasant exchange was concluded, there were no bellboys anywhere in sight to help with my luggage. The noise level in the room was about the same as street level in Manhattan. The instruction card next to the bed said to dial 44 to program a wake-up call. There was never any answer at that number. When I called the front desk to complain, I was told to write a message for the management - no "sorry for the inconvenience, our mistake, we will notify management of the problem immediately." The hotel details claim that WIFI is free in guest rooms, but the only free service is throttled down to about dial-up speed. If you want the same WIFI service you normally get for free at 99% of hotels anymore, you have to pay extra. The breakfast buffet, which was marginally decent a few years ago, is now thoroughly mediocre. I came very close to asking them if I could go in the kitchen and teach their staff how to make scrambled eggs. Finally, when I checked out promptly at noon, even though my flight was not till 11pm that night, I asked to be allowed to use the WIFI in the business center so that I could have a productive afternoon. The response was: "sorry but we can't do that since your account is closed, but there is a cyber cafe about 3 blocks away." That's the response I would expect from a Brazilian government bureaucrat, not an alleged "hospitality industry professional." During my entire stay I was never politely greeted by anyone other than the cleaning staff. I was never thanked for staying there. I was never asked how my stay was. I never saw anyone smile. Needless to say, I will not be staying at this property again, and cannot in good conscience recommend it to anyone.

Small, very well located hotel with limited services but very service minded staff.

The location could not be better, the staff was incredibly nice and very eager to help, I highly recommend this hotel to anyone traveling to Rio! There was also a great sundeck with a wonderful view of Copcabana beach!

Check-in process was a but cumbersome[...] Once beyond that delay the desk clerks were cordial but not overly friendly. The room was clean and bed was comfortable. Hot water from the bathroom sink was a trickle compared to the cold water but got hot quickly and was sufficient for shaving and washing hands.The free breakfast was offered everyday but I passed over it based on the long waits to get seated. Simplier and speedier to go elsewhere. The breakfast must have been good because each day had the same wait and at various times I stopped by the resturant.Check-out was speedy with a simple thank you for staying with them. Overall not the kind of hotel I would recommend for the price but if your in search of a basic small room and comfortable bed then worth consideration.

Service freundlich aber faul. Unrreife Fruechte zum Fruehstueck. Schmutziges Badzimmer und Boden im Schlafzimmer. Laute Klimaanlage. Rezeption vermittelt zu teuere Taxis und verdienen daran (30 % teurer als Normalpreis). Lage ist sehr gut. Bett ist komfortabel (Superior Zimmer im 11 Stock).