Renaissance Brussels Hotel

Hotel de tres bon standing et bien placé, mais a part le prix de la chambre très abordable pour cette qualité, le moindre service additionnel est très cher (petit dejeuner > 20€/pers, restaurant, bar, parking)

Bel établissement; lobby très agréable; espace de petit déjeuner réduit

Aucune attention à la réception durant 3 jours !! Scandaleux!

Stayed here few years running with the health club being a major draw. 10 min walk into Grand Place that may not suit some. but buses and the Metro nearby. Major shopping areas of Ave Louise and around Namur are about 5 mins walk away. Nice size rooms appear well maintained. Beds had mattress toppers so quite comfortable. Windows will open for a change of air. Breakfast included in rate and was of good quality and choice. Be clueless about people's needs e.g. no plates, no replenishment of jams, no teaspoons on the table. Monday's service was noticably different. Health club does not open the pool until 6pm weekdays - shame when arriving Fri afternoon for a weekend stay. Open every morning and all day Sat and Sun though. Parking apparently not included in my booking. Unless I paid the high charge to access the internet, I couldn't verify. Managed to find the out of zone area so parked about 5 mins walk away.

Booked this hotel since it was the cheapest hotel we could find that was somewhat centrally located. We were pleasantly surprised by how nice the hotel staff were, clean and comfortable the room was and how close the hotel was to the main part of town which is only about 15-20 min walk away--albeit in freezing weather when we were there. Note: we had double beds and my traveling partner complained that their's sunk into the middle; I thought mine was quite comfortable. Also, at check-in I was offered a 50 euro package per day which included internet (~20 euros) and breakfast for 2 (25 euros each). We declined but may be worth asking if you're spending time in the area.

- Hotel was good and clean.. - Very accessible to public transport (train station, metro and taxi stand) - For the price - wifi should have been included in the price. - Also no coffee, cocoa, water facilities in the room.

We found the Renaissance Hotel Brussels very good. The location was perfect for hopping onto the sightseeing hop-on hop off bus and wonderful restaurants very, very close by. We found the perfect convenient store just round the corner if you needed or wanted anything, rather than eating at the hotel or restaurant. The room was well presented and on discovering we were short of towels the friendly staff had some brought up just as I put the telephone down... brilliant service. The price was well worth it. I would recommend this hotel and will definately stay there again.

AC was noisy and asked to repair it. But they did not do so. Finnally I asked to change the room and they changed my room. The reaction was not so good.

Excellent location if you are spending time in the EU parliament area. It was quite a walk (20 min) to the Grand Place, but we walked everyday - it was a beautiful walk, but a little cold in the snow! The cost was an excellent deal compared to hotels in the Grand Place area. The hotel had excellent service and the rooms were great. Very nice, modern, had a refrig and coffee maker, and the front desk always had chocolates in a bowl at reception! They also let us check in early (around 12 noon) which was a great help to us, coming in from the US on a night flight. It was a very pleasant experience. We lacked nothing.

Our experience at the hotel was fine. Big rooms, clean and good location. [...]