Swissotel Sydney

You cannot beat the location of this hotel for being in the middle of everything Sydney. At the same time it is like a sanctuary to come home to at the end of a long day. The staff are soooooo friendly and helpful - really well trained in customer service. The rooms are spacious and well appointed. The lobby bar is also a great place to meet up with friends!

We stayed at this hotel for 3 nights and the first room we looked at did not have a great view but after enquiring about another room the staff went out of their way to help us and we ended up with a nice view. The room 1918 is one we would stay in again, the staff were very helpful and we would stay at this hotel again next time we visit Sydney Thank you for a great stay need more time next time.

Great stay at Swissotel - the room was nice & clean - very good room service daily - location was central to everything - especially the shopping! Pricing was a bit high for room dining & in the restaurant & I wasn't too fussed on the concierge helping us out on things to do & see in Sydney. Other than that GREAT STAY!

great stay!

Excellent - enjoyed everything about it. Will definately stay again !!

Great rooms and central location. Could do with putting extra coffee in rooms! Reception very busy, so slow to check in and out.

Great location in centre of CBD and easy walking distance to everything (Darling Harbour,etc). Room nice after we go it (was promised room at 2pm but when we returned to hotel at 4pm they had given it to someone else). Note, with parking you have to pay for the valet service or walk 10 minutes to park off site, 3 streets away. This was not explained when we booked.

Brilliant location - 2 minute walk to Pitt St Mall, 1 minute to George St. The Hotel foyer is massive with a bar and restaurant on the same level. The room I was in overlooked the pool (well to the side of it anyway) and parts of the city. The size of the room was good with two double beds, desk and a couple of chairs by the window, with a table. Staff were friendly & attentive when required. The down side was ordering room service breakfast & having to explain the breakfast I was ordering over & over again. The person taking the order could not understand me & I had to keep referring them to the menu - apparently had never heard of maple syrup or hash browns, despite being right there on the menu. It took 40 mins to deliver a very over priced & average breakfast. Dry bacon, thin & overcooked waffles, eggs on toast were ok but paying $75 for waffles, eggs on toast, hash browns & two coffees was ridiculous. Will go back there but will skip the breakfast.

The hotel was very accesible, the decoration was modern, very comfortable. We travel a lot and this hotel was really good for the price we paid. The employees were very friendly and helpfull. We really enjoy the stay. Hotel for two days before a cruise and planned to stay in another hotel after the cruise. Since we liked it we stay again in it for three more days after the cruise. I recommend.

Had three days mid week at Swissotel. It is very well located being in heart of Sydney CBD and right on to all major shopping areas. Excellent transport availability whether it be taxi, train, bus or monorail. The service we received could not be faulted and we enjoyed our room with its very comfortable bed and pillow menu and an excellent bathroom with separate shower and bath.. We had drinks on three occasions in the lobby lounge and again received excellent service.