24 févr. 2024 par Hilton Gatwick Airport
Dear Barbara,Thank you for your feedback. We're glad to hear that you found our hotel conveniently located near the South terminal and that you enjoyed the quality of our bedding. However, we apologize for the inconvenience of the room being rather cold during your stay. We'll ensure to address this issue promptly to provide a more comfortable environment for our guests in the future.We're also pleased to hear that you enjoyed our breakfast. Your satisfaction is important to us, and we appreciate your valuable feedback. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to let us know.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved stay in the future.
1 oct. 2023 par Hilton Gatwick team
Thank you for your feedback! We hope to welcome you back soon. Kind regards,
30 juil. 2023 par Hilton Gatwick Team
Thank you for your feedback! We hope to welcome you back soon. Kind regards,
19 mai 2023 par Hilton Gatwick Team
Thank you for your feedback! We hope to welcome you back in the future. Kind regards,
17 janv. 2023 par Hilton Gatwick team
Dear Fiona,Thank you for taking your time to leave your feedback about your recent stay at Hilton Gatwick.We are very sorry about us had to use envelopes instead of key wallets whilst we were waiting for stationary supplies. Please accept our apologies for the inconveniences, however even key wallets have no information on about facilities or directions, these are throughout the hotel signage as well as displayed on the TV menu.We look forward to welcoming you back to our hotel in the near future.Kind regards,
6 oct. 2022 par Hilton Gatwick Team
Good afternoon,Thank you for choosing us for your accommodation and thank you for your lovely feedback.We hope to see you again soon.Kind regards,Hilton Gatwick Team