"Stayed at the hotel last year and loved it, but wasn’t quite the same high standards this year. Due to COVID the breakfast had changed slightly, inst ... " Plus
1 oct. 2020 par Guest Relations
Dear Guest, Thank you so much for taking the time to share your ratings and comments regarding your recent stay at our Hotel. Due to Covid and with the news procedures we had to changed the buffet and the speed of service were affected, although we are doing our best to improve our service. We sincerely hope to have another opportunity to welcoming you back. Kind Regards,
1 sept. 2019 par Mónica Vieira (Guest Relations)
Dear Anonymous, Thanks for your review, we really appreciate your rating. Kind regards, Mónica Vieira Guest Relations
6 janv. 2019 par Mónica Vieira - Guest Relations Executive
Dear Guest, Thank you very much for your feedback. Kind regards, Mónica Vieira Guest Relations Executive
29 mars 2018 par Ricarda Silva | Guest Relations Manager
Dear Margaret, We would like to thank you for having chosen our hotel and for taking the time out of your day to write to us with such a positive feedback. We take great pride in providing for the needs of our holidaymakers thus your excellent overall evaluation and impression of our resort and services was highly appreciated and motivational. Therefore, we are very pleased to learn that we have succeeded in making your stay with us a very pleasant one and provided good moments during your holidays. We are planning some more good things for the future, so we hope to welcome you again very soon even to share with you our growing progress. In case you need any assistance at that time, please do not hesitate to contact me. Kind Regards,
